Free App rejected for violating 3.1.1 Guideline

Apple has repeatedly rejected or iOS app (we have the app on Android as well) for an assumed violation of the IAP guideline. There is nothing to purchase. The app was accepted for almost 3 years without this objection. On the registration screen it said "unlock code" for one field and email for the other. We changed unlock code to User identity and they continued to reject it.

I am the point where I may not be employed any longer over the repeated rejections. Each time I have noted the app is free. There is no paid content. This is impacted me, not paid yet, my client, current version is broken on iOS because of a mandatory server API change, and our apps users, who now have a non functioning app.

Anyone else run into this, by now seemingly malicious, app review black hole? Did you resolve it?

Please excuse the grammar mistakes. Its 95 degrees and I am increasingly frustrated.

Thank you for your post. If you disagree with the outcome of the review, we recommend submitting an appeal to the App Review Board. When filing your appeal, please ensure that you provide specific reasons why you believe your app complies with the App Review Guidelines. Additionally, please submit only one appeal per rejection. It is also important to respond to any requests for additional information before submitting an appeal. Once you have submitted the appeal, we can escalate it to the App Review Board for review. The App Review Board will contact you directly as soon as they have completed their investigation.

https://developer.apple.com/contact/request/app-review/appeal/

Albert  WWDR

I had two desktop applications rejected in a row several three or four months ago. In both cases, I had an ongoing in-app purchase, which I removed after submission. I didn't explain IAP removal for the first guy. And I did for the second guy. But the reviewer ignored it and rejected the app anyway. They were both eventually approved after I told through Resolution Center that I no long had ongoing IAPs.

Free App rejected for violating 3.1.1 Guideline
 
 
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