Hi everyone, and hopefully Apple Staff,
I am looking for some advice or assistance regarding an unusually long App Review delay for our game.
On June 23 (Tuesday), we submitted a comprehensive appeal and build (v1.0.5). It has been 7 days and our app is still not in the "In Review" state.
This unexpected delay is severely impacting our marketing schedule in Turkey. We have pre-launch campaigns, offline events, and schedules with about 30 local KOLs that are being continuously delayed, causing significant financial and operational impact.
I have already submitted an Expedited Review Request, but I haven't received any updates yet.
Has anyone else experienced similar delays recently after an appeal? Are there any Apple representatives here who could kindly take a look at our Submission ID? Any advice on how to proceed would be greatly appreciated.
Here are the details of our submission:
App Name: Era Online: Şeref Savaşı App ID: 6773240689 Bundle ID: com.ark.xhmzxqteq.ios Submission ID: d19cb33a-b179-4f82-85e7-4acc77f46968
Thank you so much for your time.