Hello,
Our Test Flight internal user limit is stuck at 100/100 users and I couldn't reduce the number and free seats no matter what I tried.
What I tried so far:
- Reduced number of people in Users and Access to 98 (excluding customer support which does not count for internal users anyway)
- Reduced number of internal testers in the only internal Test Flight group to 38 Testers.
- Reduced number of all testers for the app to 97 (including external test only users)
- Made sure that deleted users from Users and Access list have no emails in the internal test group.
More importantly, no matter how many users I delete from both Users and Access or only internal tester group, the limit always shows 100/100.
I appreciate any help. This feels like a bug. I am unable to contact Apple support, I waited for almost an hour on the phone but nothing.
I waited for days for potential caches to clear up, still no luck.