Hey everyone,
I'm dealing with a strange issue with auto-renewable subscriptions in my app, and hoping someone can help or point me to the right direction.
Here's what happened:
Earlier I got my initial app version approved and released with monthly and yearly subscriptions in App Store Connect. And I checked that the app went live, and I could see the subscriptions in a fresh App Store install.
But a few weeks after that, I noticed the subscriptions were gone from the app, then I went checking in App Store Connect, and found subscriptions were in some developer attention required state (something along the line).
I then submitted a new app version with an additional subscription item, hoping I could reselect the prev 2 subscriptions and the new one for review, together with the new app build. And the subscriptions were in Waiting for Review status.
But app reviewer responded that they can't see any subscription for review, and can't proceed with the review.
And I noticed that the Subscriptions page shows the banner Your first subscription must be submitted with a new app version. Create your subscription, then select it from the app’s In-App Purchases and Subscriptions section on the version page before submitting the version to App Review., as if I had never got any subscription approved & released before.
Now I'm completely stuck. App reviewer can't see the subscriptions, and I see in App Store Connect my subscriptions are in Waiting for Review status.
Thanks a lot for any help!