Hi all,
I'm hoping someone has seen this before. My app's first submission was rejected, but I cannot find the rejection reason anywhere.
What I see:
-
The app-level status shows "Rejected".
-
Under App Review, the submission itself still shows "In Review".
-
There is no reviewer message / no Resolution Center message anywhere, and the in-app purchases are all marked as rejected too.
The rejection email only says to visit the App Review page, but the link just opens the App Store Connect root (appstoreconnect.apple.com) with no details.
What I already tried:
-
App Store Connect on web (Safari/macOS and Firefox/Windows) and the App Store Connect iOS app — all three show the exact same state.
-
Hard reload, private window, sign out / sign back in.
-
Opened an App Review contact request asking for the specific reasons — no response until now.
So the app is clearly rejected, but the submission status and the reviewer feedback never propagated on my end. It looks like a backend status/desync issue.
Questions:
-
Has anyone experienced this "rejected but stuck on In Review with no message" state?
-
Where else can the rejection details appear, or is it purely a matter of waiting for the backend to sync?
-
Roughly how long did it take to resolve for you?
App: CountTally
Submission ID: e9bf771c-a5a2-471f-9db4-7b7038d4ebf9
Thanks a lot for any pointers!