Hello,
I'm experiencing a very unusual issue with App Store Connect and would appreciate any advice.
Timeline:
- I submitted version 1.1.2 of my macOS app "Wallpets" for review.
- I received the notification that the app status changed to "In Review".
- Shortly after that, App Store Connect became completely inaccessible.
- A few minutes later, I received another notification that the app was "Rejected".
- However, App Store Connect is still unusable.
Submission ID: 956a336e-1862-4abe-9bbd-c700a654f3df
Current symptoms:
• On the App Store Connect website, the Apps page displays: "Sorry, something went wrong. Try your request again." and it incorrectly shows "No Apps", even though my app has existed for some time.
• The App Store Connect iOS app displays: "App Store Connect is currently unavailable."
• TestFlight on macOS also reports: "TestFlight is currently unavailable."
• The "View in App Store Connect" link from the rejection email also fails because App Store Connect cannot load.
I can still log into my Apple Developer account and the Apple Developer website works normally. The issue only affects App Store Connect and TestFlight.
Has anyone experienced this before?
Is this likely to be:
- a temporary App Store Connect backend issue,
- an account-specific problem,
- or something that can happen after an app review rejection?
I've attached screenshots showing:
- The review status notifications.
- The App Store Connect website error ("No Apps").
- The App Store Connect iOS error.
- The TestFlight unavailable error.
Any suggestions would be greatly appreciated.
Thank you.
Update: This issue started immediately after my app entered review, before I received the rejection notification.
Additional information:
- I can successfully sign in to developer.apple.com.
- Certificates, Identifiers & Profiles are all accessible.
- The issue only affects App Store Connect and TestFlight.