I am unable to load newly created auto-renewable subscriptions in the StoreKit sandbox environment.
The issue occurs in multiple apps under my developer account and is reproducible both in the iOS Simulator and on a physical device. StoreKit consistently returns an empty product list without reporting an error.
I have attempted to load the subscriptions in two ways:
- Directly using their product identifiers
- Using SwiftUI’s
SubscriptionStoreViewwith the subscription group ID
Neither method returns any products.
Troubleshooting steps already completed
- Confirmed that the bundle identifiers and app versions match between Xcode and App Store Connect
- Confirmed that the subscription groups and subscriptions are in the Prepare for Submission state
- Added all required subscription metadata, including review screenshots
- Changed the bundle identifier in both Xcode and App Store Connect
- Created new subscription groups with new product identifiers
- Confirmed that the Paid Apps Agreement is active
- Confirmed that the scheme’s StoreKit configuration is set to None
- Tested on an iOS 17.5 Simulator
- Tested on a physical device running iOS 26.5.2
- Confirmed that my Apple Developer Program membership is active and has several months remaining
Because the same issue affects two separate apps, I suspect that it may be related to my developer account or the StoreKit sandbox rather than an app-specific implementation problem.
Developer account
Team ID: 2H346S9B67
First app
Bundle ID: com.sajjadalhusseini.photo-cleaner
Apple App ID: 6794888780
First subscription group
Group ID: 22266157
Product IDs:
quest_monthlyquest_annual
Second subscription group
Group ID: 22267268
Product IDs:
quest_weekly2quest_annual2
Second app
Bundle ID: com.sajjadalhusseini.babyjournal
Apple App ID: 6795026684
Subscription group
Group ID: 22267241
Product IDs:
com.sajjadalhusseini.babyjournal.monthlycom.sajjadalhusseini.babyjournal.yearly
Anyone has faced this issue before and know how to fix it? it's seems to be new because I didn't face it with an app I made two weeks ago. Would really appreciate help with this.