Hi everyone,
Has anyone experienced a similar issue with an Apple Developer Program membership renewal?
On July 20, 2026, I received an email from Apple confirming that my membership had been successfully renewed until July 20, 2027.
My credit card also showed a charge from APPLE.COM, which matches the Apple Developer Program membership fee.
However, eight days later, I received another email saying that Apple was unable to collect the payment after several attempts, and my Apple Developer Program access was disabled.
I’m confused because:
Apple previously confirmed that the renewal was successful. The membership expiration date was updated to July 20, 2027. My credit card shows a transaction from APPLE.COM.
And And I contacted the bank that issued my credit card. They said Apple hasn't sent a bill for this purchase.
So I have tried to enroll but website display "Sorry, you can’t enroll at this time. Your Apple Account is already associated with the Account Holder of a membership."
Any advice from someone who has experienced this would be greatly appreciated.
Thank you.
Hi,
Please contact Developer Support.
https://developer.apple.com/contact/
We do not provide account-specific support in the Developer Forums, which are intended for development related issues and questions.