Our app BandPro (Apple ID 6793207475) has been rejected three times under Guideline 2.1(b) because the In-App Purchase products were "not submitted for review". Everything is ready on our side, but App Store Connect will not let us put the app version and the IAPs into the SAME review submission:
- New binary uploaded: iOS 1.0 (build 22), attached to the version.
- 7 IAPs in "Ready to Submit": 4 auto-renewable subscriptions in the group "BandPro Pro" + 3 consumables. All have prices, availability in 175 storefronts, review screenshots and review notes.
- The app version is locked inside the REJECTED submission ("Unresolved Issues"). The only action available there is "Resubmit to App Review", which sends the version ALONE - exactly what caused the 2nd and 3rd rejections.
- Adding the IAPs for review creates a SEPARATE draft submission. That draft cannot be sent: it shows "To submit your items for review, add an app version for the selected platform" - but the version cannot be added because it is held by the rejected submission.
- We replied to App Review in the Resolution Center on Aug 1 explaining this. No response yet.
We also saw the recent reply from an App Store Commerce Engineer saying the In-App Purchase submission experience was recently updated and an issue affected some submitted IAPs - our timeline matches that window.
Could someone from Apple help us either: (a) attach the 7 ready IAPs to the existing submission so everything is reviewed together, or (b) release the app version from the rejected submission so we can create ONE new submission containing the version + all IAPs?
We would like to avoid deleting and recreating the subscription group, since the product IDs are already live in our billing stack and on Google Play.
Thank you!