Hello Apple Developer Community & Support Staff,
I am writing this out of sheer desperation. Our app has been stuck in the overall review process for nearly TWO MONTHS.
Regarding our latest submission:
Submission ID: aec29b9a-fbdf-41f3-b617-d593c2e29f70
Date Submitted: August 3, 2026
We completely understand that as a dating app, our submission requires strict adherence to UGC guidelines, robust user reporting/blocking mechanisms, and thorough content filtering. We have meticulously implemented all of these safety features and addressed every single issue previously raised by the review team.
Recently, the status of this August 3rd submission finally changed to "In Review," which gave us hope. However, it inexplicably rolled back to "Waiting for Review" shortly after, with ZERO communication, messages, or explanations provided in the Resolution Center.
We are hemorrhaging funds daily on server costs, delayed marketing campaigns, and operational expenses due to this silent, indefinite hold. If our app was escalated to a specialized team, or if there is a system glitch, we at least deserve to be informed.
Could an Apple representative here please look into this specific Submission ID? We urgently need someone to manually check why this rollback happened and help us move forward. We are 100% ready to cooperate.
Thank you.