Has anyone run into this with Universal Purchase when adding an iOS version to an existing macOS app?
I have a paid macOS app that has been on the App Store for a while. I recently added an iOS version using Add Platform on the existing app in App Store Connect. The iOS version was approved and went live this morning.
Everything appears to be set up as a Universal Purchase. Both versions are on the same App Store Connect submission page, they share the same App ID, and using Get Link in App Store Connect gives me the same App Store URL for both versions.
Here’s the odd part. I previously downloaded the macOS version using one of my own App Store promo codes. That redemption is still in my Apple purchase history and shows as a $0.00 purchase. I’m using the same Apple Account on my iPhone, but when I view the app in the iOS App Store it shows the $4.99 purchase button instead of letting me download it as an existing owner.
Apple’s documentation says an app downloaded using a promo code functions as if it were purchased, so I would have expected that purchase to carry over when the iOS version became part of the Universal Purchase.
Has anyone specifically dealt with this situation? Do old promo-code redemptions not qualify for a platform that gets added later, or is there sometimes a delay before the Universal Purchase entitlement carries over to the newly added platform?
I’d especially like to hear from anyone who has added iOS to an existing paid macOS app and had existing customers carry over to the new version. Thanks in advance!!