I first submitted my app for App Review on 16 July 2026 and the review process has now been ongoing for more than 5 weeks.
During that time, the submission has gone through multiple review cycles. I have made every requested change and answered every question from App Review immediately.
The problem is that after waiting several days, I am repeatedly asked a very basic question about how the app works. I answer immediately, but then it takes several more days for the review process to move forward again.
I have also:
- Contacted Developer Support multiple times
- Opened support case 20000135457439
- Had the submission added to the expedited review queue
- Been told by Developer Support that review times are currently “extremely extended”
At this point the submission does not appear to be progressing toward a final decision. Each basic information request seems to result in another lengthy delay before anything happens.
Submission ID: 27e289bf-307a-44e9-a285-d8ad94f82be1
Could an Apple App Review staff member please check whether this submission is stuck and escalate it if necessary?