Hello,
I’m looking for some guidance regarding an App Store review that has been taking significantly longer than expected.
Our app, SafeKnot, was originally submitted on August 20, 2026 at 20:24.
Shortly after submission, we received an automated App Review message indicating two issues:
The app uses Screen Time APIs and needed the Family Controls entitlement. The app offers auto-renewable subscriptions but the App Store metadata was missing a functional Terms of Use (EULA) link.
We addressed both issues:
The required Family Controls entitlement/configuration was completed. The Terms of Use information was added correctly. We then resubmitted the app for review.
Since the resubmission, the app has remained in “In Review” status for several days, and we have not received any additional questions, rejection messages, or requests for information from App Review.
We also contacted Apple Developer Program Support and received the following case number:
Case ID: 20000149485605
Could an Apple engineer or App Review representative please advise whether the submission is still progressing normally, or whether there may be an issue preventing the review from proceeding?
We do not want to cancel and resubmit the app unnecessarily, as it is already in the review process.
Thank you very much for your help.
