App is Approved but not showing up in the App store

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Created 18h

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Hi All,

My app was approved last month around 27 August and the email stated indexing would take 24 to 48 hours. However it is now almost close to a week and I am still not abe to see the app in App store.

The app is limited to UK destination only. In the app store connect, the initial link is marked as US and when I changed it to GB, I can see the app store link showing up the app. But not in the App store search. It is displaying several other apps but not mine.

Is there anything I should fix?

If the users does not have geographical in Media & Purchase, will it cause an issue. How can I ensure all UK users even if they dont have the geeographical location added to their profile see the app.

Answer 1

Etresoft OP

13h

Can you clarify something? Given a valid UK App Store link to your app, can you click on that and see your app in the store?

If so, then your app is in the store. If not, then you'll have to contact Apple Developer support and ask what's going on with it.

But if your app is in the store and you can't find it via search, that's a whole different question. The bottom line is that you can't depend on Apple for app discovery. Maybe you could have better keywords, description, or app name - I don't know. But search is a proprietary black box. If you can find your app via search, Apple isn't going to tell you why. You'll either have to make changes via blind guesses or promote your app via other channels.