Hello Apple Developer Community,
I'm experiencing an issue with the App Review process for my app and would appreciate any guidance from developers who have faced a similar situation.
App ID: 6806242528
My macOS app has been approved, but my iOS app and associated In-App Purchase products have been stuck in the review process since September 28, 2026. Today is October 12, 2026, and there has been no update for approximately two weeks.
Previously, my app was rejected under Guideline 2.1 – Information Needed. I carefully reviewed the feedback, completed the requested requirements, and submitted a response through App Store Connect along with a screen recording captured on a physical device demonstrating the app's functionality.
Since submitting the requested information and recording, I have not received a further response or a clear update regarding the review status.
I have also contacted Apple Customer Support previously regarding the iOS app issue, but I am still looking for clarification on the current review status and next steps.
Has anyone experienced a similar situation where the macOS version was approved, but the iOS app and associated In-App Purchases remained in review?
I would appreciate advice on the following:
Is it normal for the iOS app and In-App Purchase products to remain in review after the macOS version has been approved? Is there a recommended way to follow up with the App Review team when a response and requested materials have already been submitted? Should I take any additional action in App Store Connect, or simply continue waiting?
Any advice or experience would be greatly appreciated.
Thank you!