Hello App Review team and fellow developers,
We’re seeking assistance with Communicator Pro, version 2.0.2 (App Store ID: 6514321736).
Here is the timeline:
September 29: Build 102 was rejected under Guideline 4.3(a). App Review identified overlapping storefront availability with another app we submitted. Apple also requested a physical-device video demonstrating NFC functionality. The response included an “Extended Review” warning.
October 1: We replied that we had removed the other app, Communicator Cloud, from the App Store and attached a video demonstrating NFC tag scanning and assignment on a physical iPhone.
After receiving no further response, we withdrew the previous submission and resubmitted the same build. The current submission remains “Waiting for Review.”
We contacted Apple Developer Support on October 9 and October 14 but have not received a response so far. We can provide case numbers privately through an appropriate Apple support channel.
We understand that additional verification can take time. Could an App Review representative please check whether any information or action remains outstanding, and whether extended review or an account-level restriction is affecting this submission?
We would be happy to provide further information or discuss any remaining concerns by phone.
If other developers have experienced a similar situation, we would also appreciate hearing how it was resolved.
Thank you for your assistance.
The Communicator Pro team