Update stuck in "Waiting for Review" for over a month – case 102994201298

InstaShield 1.1.6 (Apple ID 6791182463) has been in "Waiting for Review" for over a month. The updated Paid Applications Schedule was pending on our account until October 14, 2026; it's accepted now and all agreements show Active. Expedite request and support emails haven't received a reply (case 102994201298).

The update fixes import errors that block most of our iOS users: of 37 iOS users who signed up in the last 15 days, only 4 could complete an analysis on 1.1.5. The same fixes are already live on Android.

Could someone from App Review please take a look? Thank you.

Thank you for the post. If I understand correctly, the apps are likely not stuck in review, they are in backlog and eventually will get through without any other actions. I just didn't want to stand in line at the closed cash register!

Update stuck in "Waiting for Review" for over a month – case 102994201298
 
 
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