Hello,
I am writing to request assistance with a submission queue delay on our account. We currently maintain over 100 live apps on the App Store with no history of compliance issues, but our latest batch of four new apps has been stuck in the "Waiting for Review" state for over 12 days.
None of these submissions have moved to "In Review" or received any status updates, and multiple Developer Support tickets sent regarding this issue have gone unanswered.
Because our existing live app updates continue to process normally, we suspect these new builds may be trapped in a backend queue routing desync or an unacknowledged account audit.
Could a staff member please review the queue state for these submissions and help push them into active review?
Here are the details for the affected applications:
App 1 Name: Fruities LLC App 1 ID: 6819745188
App 2 Name: Fruities LLC Manager App 2 ID: 6819751002
and there are 6 more apps as well, these 2 were the first and longest wait.
Thank you for your time and assistance with this matter.