Hello App Review Team,
We would like to request an expedited review, and confirmation of the status, for our iOS app. It has been in "Waiting for Review" for 8 days since we resubmitted it after fixing a 2.3.6 rejection, and it has not moved to "In Review".
Why this is time-sensitive
Sijangpass is used in person: customers scan a QR code at partner restaurants and show the benefit screen to the owner at the counter. Our in-store service went live on October 14 at our partner restaurants. Android and web users are already using it, but iPhone users cannot get the version the restaurants now use, so customers and owners are running into problems at the counter every day. This is a live, real-world service, not just a release date.
App information
- App name: Sijangpass
- App Apple ID: 6804940537
- Bundle ID: com.blacktae.sijangpass
- Version / build: 1.1.0 (12)
- Submission ID: a09bf07f-d892-443f-afb5-f8d5cac78d10
- Submitted: October 13, 2026, 1:21 AM KST
Timeline
- Oct 12: Build 8 was rejected under Guideline 2.3.6 because one of our age rating answers had been selected by mistake. The app has no such content: the in-app "draw" is a free promotional giveaway by partner restaurants. Nothing is purchased to take part, and nothing of value is at stake.
- Oct 12: As the rejection message instructed, we corrected those age rating answers to None/No, replied in App Store Connect, and resubmitted.
- Oct 13: Resubmitted with build 12. The App Review notes also explain the rating correction. No messages since.
- Oct 13 and Oct 17: Requested expedited review; both confirmations said the review would be expedited.
- Oct 15 and Oct 17: Contacted Developer Support (case 102997225516).
- Oct 19: Phone call with Developer Support (case 103001164366); we were told it was forwarded and we would hear back by email.
For comparison, our other app on the same account (Sijangpass Owner, 1.0.3) was submitted on Oct 16 and approved within a day.
What we are requesting
- The Oct 12 rejection included the "Extended Review" notice. Is Extended Review applied to this app, and does it still apply now that the rating has been corrected? Is there anything we should do about it?
- Is anything else required from our side for this submission?
- If nothing else is needed, an expedited review of the October 13 submission.
We are not withdrawing and resubmitting, so as not to lose our place in the queue. Thank you very much for your time.
If you are in the same situation, please share your submission date below or boost this post so App Review can see how widespread this is.