App Review Pending for More Than 48 Hours – Backed: Warranty & Claim Kit

Hello Apple Developer Community,

I submitted my iOS app, Backed: Warranty & Claim Kit, for App Review and received Apple's confirmation email stating that the app had been received for review.

The email mentions that over 90% of apps are reviewed within 48 hours. However, it has now been more than 48 hours, and my app's status is still showing “Waiting for Review” in App Store Connect.

I understand that review times can vary depending on several factors, but I would appreciate some guidance from developers who have experienced a similar delay.

Has anyone recently experienced a review delay beyond 48 hours?

Is it normal for an app to remain in “Waiting for Review” status for several days?

At what point should I contact Apple Developer Support?

App details:

App name: Backed: Warranty & Claim Kit

Platform: iOS

Current status: Waiting for Review

Time elapsed: More than 48 hours

I would appreciate any advice or insights from developers who have experienced this situation.

Thank you!