Since we configured App Store Server Notifications V2 on 15 October 2026, every notification for our app is recorded as TIMED_OUT, with the attemptDate equal to the signedDate (same second), and no HTTP request ever reaches our server.
- 35 Sandbox notifications (TEST, SUBSCRIBED, DID_RENEW, EXPIRED): one attempt each, TIMED_OUT.
- 2 Production TEST notifications: retried 5–6 times over a week, all TIMED_OUT.
- Our endpoint is public, TLS 1.3, valid certificate, answers in < 400 ms, and processes the
signedPayloadcorrectly when we POST it ourselves. - Today we pointed the Sandbox URL to a webhook.site URL and requested a test notification: TIMED_OUT within 10 s, nothing received on webhook.site either.
The app (com.virginactive.revolution, appAppleId 1620160868) was transferred to our current developer account on 2 October 2026; notifications have never been delivered under the new team, so we suspect a server-side state issue after the transfer.
Latest test tokens:
- Sandbox:
be12b40b-19a7-4723-aebf-764db83b4690_1793289992274(29 Oct 2026 16:06 UTC) - Production:
80597167-2939-4cc9-a43c-2c3c29c6a161_1792741270174(23 Oct 2026 07:41 UTC)
Feedback Assistant: FB25363489
Is there anything on our side that could make the App Store server fail before attempting the connection, or does this need to be fixed on Apple's side?