Our app, Unscroll, has an auto-renewable monthly subscription. Users set a daily time limit inside the app. We plan to give a monthly subscriber a free next month through a promotional offer (type: Free, duration: 1 month) when they stayed within their limit on at least 20 days of the current subscription period.
- Eligibility is computed on the device from the app's own measurement of time spent inside Unscroll. We do not use Screen Time, Family Controls or DeviceActivity data for it.
- Every paid feature stays available to every subscriber. The free month is an extra, and nothing depends on it.
- The offer is shown inside the app; notifications are not required. The full monthly price is shown first on the subscription screen, with the condition written next to it.
Questions:
- Is this use of promotional offers acceptable under App Review Guidelines 3.1.1, 3.1.2 and 3.2.2(x)?
- Can the same customer redeem the same free promotional offer again in later periods (once per qualifying period)?
- For an active monthly subscriber, does a free promotional offer for the same product take effect at the next renewal date?
Thank you.