Hello Apple App Review Team,
My app was initially rejected due to missing Privacy Policy and Terms of Use information in App Store Connect.
I promptly corrected the issues and resubmitted the app. However, my resubmission has remained in "Waiting for Review" for 7–14 days, without any review activity or status updates.
I have already:
- Contacted the App Review team multiple times without receiving a response.
- Opened support cases through Apple Developer Support, but the issue remains unresolved.
- Attempted to schedule an App Review appointment, but all available slots were fully booked.
The original rejection issues have been addressed, and I am not requesting an exception to Apple's review guidelines.
I am requesting assistance from an Apple representative to investigate why my resubmission has not entered review and escalate the existing support case to the appropriate team.
Could someone from Apple please help confirm whether my submission is progressing normally or if there is an issue preventing the review from starting?
Thank you for your assistance.