Hey everyone,
My company is submitting its first iOS app, and we're hoping to learn from people who've been through this.
Here's our timeline so far:
-
Week 0 (Oct. 9th): Submitted the app for review.
-
Week 2: Submitted an expedited review request
-
2 days later : Received our first rejection. Rejected because our app didn't include an account delete feature.
-
Resubmitted 2 days later with the requested feature.
-
Week 3: Created a support ticket requesting an update
-
2 days later: Received a second rejection. The second rejection was under Guideline 5.1.2 (App Tracking Transparency). Our privacy labels marked data types as used for tracking. We've corrected them, confirmed we don't track users, replied to App Review, and resubmitted all within 30 min os rejection email.
Today marks exactly 1 month with no approval. The waits between each review have been roughly a week or longer, and we have events and physical marketing campaigns planned around the launch. We planned for 1 month of runway between submission and approval which is now gone and there is not clear idea on timeline...
Questions for the community:
-
Are week-long (or longer) waits between submissions and rejections normal for a first-time submission, or does this sound unusual?
-
Does a new developer account or first app submission tend to get extra scrutiny or slower reviews?
-
Is there anything that helped you speed up the process, such as an expedited review request, contacting Developer Support, or a phone call with App Review?