Hello,
I'm hoping someone from Apple Developer Support or Developer Relations can look at our case, as normal support channels have gone silent.
Timeline:
- Sep 18, 2026: Requested migration from Individual to Organization membership (case 102967867566)
- Sep 22: Sent Certificate of Incorporation and signed letter of authorization as requested
- Sep 24: Support confirmed the migration had started; we submitted the company enrollment the same day (Enrollment ID Q4PVGUSD8R). The confirmation said Apple would verify our authority to bind the organization and email next steps
- Since then: no verification call, email, or document request, despite several follow-ups on the original thread and a new case (30000005804312)
Current state:
- Account page shows "We're processing your membership migration" and membership benefits are disabled
- App Store Connect asks the Account Holder to accept the updated Program License Agreement, but the account does not offer it for acceptance
- We cannot upload builds or submit apps; releases have been blocked since early October
- Phone support shows "currently unavailable" for us in India, even during listed hours
Team ID: 572T5NQ4J5
Organization: ALLEDA LIFESTYLE PRIVATE LIMITED (D-U-N-S 771424689)
We're a digital health company, and we're migrating because Apple requires health apps to be published by a legal entity. We can provide any document the same day.
Has anyone faced a similar delay with migration verification from India, and is there anything else we can do? If an Apple staff member can check the status or escalate the case, we'd be very grateful.
Thank you.
