10.11 new beta 3 mail crashes

App & System Services Core OS Beta macOS

paulschefz OP

Created Jul ’15

Replies 28

Boosts 0

Views 3.6k

Participants 8

i can't even open mail now with the new beta installed...worked fine in beta 1 and 2...

xception Name: NSInternalInconsistencyException

Description: (null) should not be expanded already!

User Info: (null)

0 CoreFoundation 0x00007fff9694c735 __exceptionPreprocess + 165

1 libobjc.A.dylib 0x00007fff9220a13a objc_exception_throw + 48

2 CoreFoundation 0x00007fff9694c50a +[NSException raise:format:arguments:] + 106

3 Foundation 0x00007fff9c00cbcc -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 198

4 AppKit 0x00007fff8f223709 -[NSOutlineView _expandItemEntry:expandChildren:startLevel:] + 1205

5 AppKit 0x00007fff8f3fee07 -[NSOutlineView reloadItem:reloadChildren:] + 2522

6 Mail 0x000000010800d8d4 Mail + 227540

7 Mail 0x000000010800d559 Mail + 226649

8 CoreFoundation 0x00007fff96905cac __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12

9 CoreFoundation 0x00007fff9690530b _CFXRegistrationPost + 427

10 CoreFoundation 0x00007fff96905072 ___CFXNotificationPost_block_invoke + 50

11 CoreFoundation 0x00007fff96901690 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1664

12 CoreFoundation 0x00007fff967f1224 _CFXNotificationPost + 628

13 Foundation 0x00007fff9bf51bdd -[NSNotificationCenter postNotificationName:object:userInfo:] + 66

14 Mail 0x0000000107fe54d6 Mail + 62678

15 CoreFoundation 0x00007fff96905cac __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 12

16 CoreFoundation 0x00007fff9690530b _CFXRegistrationPost + 427

17 CoreFoundation 0x00007fff96905072 ___CFXNotificationPost_block_invoke + 50

18 CoreFoundation 0x00007fff96901690 -[_CFXNotificationRegistrar find:object:observer:enumerator:] + 1664

19 CoreFoundation 0x00007fff967f1224 _CFXNotificationPost + 628

20 Foundation 0x00007fff9bfe1d34 postQueueNotifications + 782

21 CoreFoundation 0x00007fff9685cf17 __CFRUNLOOP_IS_CALLING_OUT_TO_AN_OBSERVER_CALLBACK_FUNCTION__ + 23

22 CoreFoundation 0x00007fff9685ce87 __CFRunLoopDoObservers + 391

23 CoreFoundation 0x00007fff9684f7b8 __CFRunLoopRun + 856

24 CoreFoundation 0x00007fff9684f1f8 CFRunLoopRunSpecific + 296

25 HIToolbox 0x00007fff8d54ba59 RunCurrentEventLoopInMode + 235

26 HIToolbox 0x00007fff8d54b6f7 ReceiveNextEventCommon + 184

27 HIToolbox 0x00007fff8d54b62f _BlockUntilNextEventMatchingListInModeWithFilter + 71

28 AppKit 0x00007fff8f12479c _DPSNextEvent + 945

29 AppKit 0x00007fff8f4f25c9 -[NSApplication _nextEventMatchingEventMask:untilDate:inMode:dequeue:] + 343

30 AppKit 0x00007fff8f11a6dc -[NSApplication run] + 682

31 AppKit 0x00007fff8f09cb6d NSApplicationMain + 1176

32 libdyld.dylib 0x00007fff914665ad start + 1

Boost

Max108 OP

Jul ’15

Yes, I have two different Macs running it; a MBP 2015 and a rIMac 2014. Neither have the issue.

eth021 OP

Jul ’15

Did you fresh install or did you update?

I used the DP3 delta update package that was in this forum, and i'm having this error 😟

Max108 OP

Jul ’15

I installed through the App Store over DP2

markallison OP

Jul ’15

I'm having the same issue with Mail.

paulschefz OP

Jul ’15

i installed the the beta 3 from the download link provided...beta 2 did not work for me at all and beta 3 did show up in the app store for me but i got the code already in use error....

wondering if i should download the first beta at this point and start over that way....

mtbouchard OP

Jul ’15

I have the same issue: Mail will crash upon opening for Beta 3.

I also had to download the package manually and install since it did not come up in the app store updates.

Safari didnt work in Beta 2 but is now working.

Max108 OP

Jul ’15

Accepted Answer

Well the beginnings of a pattern seems to be emerging all right... Once you've done a clean install of Beta 1, you'll have to use the direct download links for DP2 because of a problem with the App Store at the moment. You should be able to avoid having to use the direct download links for DP3. See my post here for more information:

paulschefz OP

Jul ’15

fcpx, lightroom, did not work for me in beta 2, now everything seems to work except for mail....

paulschefz OP

Jul ’15

this did it...all good now!

mtbouchard OP

Jul ’15

So Paul: you started over with a Beta 1 install then updated to 2 and 3 via the links to the packages?

JeffryZ OP

Jul ’15

I was having this same issue as well. I tried the suggestion above by reinstalling DP3 from the link listed but that didn't help.

Then I just disabled all of my Email Accounts: iCloud, Yahoo!, AOL (yeah, I know), 3 Gmail Accounts, and an Exchange Account for work. I then enabled one account at a time and was able to get Mail.app to open and function normally with all accounts enabled except for my Exchange Account.. Not sure what type of accounts you're using, but maybe that could help? I'm just going to use Outlook for now to get to my Work Email, which is kind of funny because the reason I test the Developer Previews is for work lol

So, there ya go.. YMMV

eth021 OP

Jul ’15

I only have only iCloud account enabled with Mail.

Just tried your suggestion, and it's still not working...Did you disable the account in the Mail preferences or in System Preferences under Internet Accounts?

ehamburg OP

Aug ’15

Had not encountered a problem like this til beta 7 but your solution fixed it for me. Thanks.