Discuss how to manage tickets, boarding passes, payment cards and other passes in the Wallet app.

Wallet Documentation

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Gathering Required Information for Troubleshooting Wallet Issues
Hi, To ensure the issue is not caused by an error within your app or web service request, please review the following documentation: Wallet Passes Wallet Developer Guide If the resources above don’t help identify the cause of the error, please provide more information about your app or web services to get started. To prevent sending sensitive credentials in plain text, create a report in Feedback Assistant to share the details requested below. Additionally, if the error is something we need to investigate further, the appropriate engineering teams also have access to the same information and can communicate with you directly within Feedback Assistant for more information, as needed. Please follow the instructions below to submit your report. For issues occurring with your native app or web service, perform the following steps: Install the Wallet profile on your iOS or watchOS device. Reproduce the issue and make a note of the timestamp when the issue occurred, while optionally capturing screenshots or video. Gather a sysdiagnose on the same iOS or watchOS device. Create a Feedback Assistant report with the following information: The serial number of the device. Open Settings > General > About > Serial Number (tap and hold to copy). The SEID (Secure Element Identifier) of the device, represented as a HEX encoded string. Open Settings > General > About > SEID (tap and hold to copy). The sysdiagnose gathered after reproducing the issue. The .pkpass file(s), pass signing certificate(s) and pass type identiifier(s) (optional). The timestamp of when the issue was reproduced. Screenshots or videos of errors and unexpected behaviors (optional). Important: From the logs gathered above, you should be able to determine the cause of the failure from PassbookUIService, PassKit or PassKitCore, and by filtering for your SEID or pass type identifier in the Safari Web Inspector. See Inspecting Safari on macOS to learn more. Submitting your feedback Before you submit to Feedback Assistant, please confirm the requested information above is included in your feedback. Failure to provide the requested information will only delay my investigation into the reported issue within your Wallet pass implementation. After your submission to Feedback Assistant is complete, please respond in your existing Developer Forums post with the Feedback ID. Once received, I can begin my investigation and determine if this issue is caused by an error within your web implementation, a configuration issue within your developer account, or an underlying system bug. Cheers, Paris X Pinkney |  WWDR | DTS Engineer
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Mar ’25
Wallet extension
Hello, I'm implementing the wallet extension but I found a problem in the passEntries function. This following part is giving nil ando I don't know why if let entry = PKIssuerProvisioningExtensionPaymentPassEntry( identifier: element.id, title: element.cardType ?? "Card", art: self.testImage()!, addRequestConfiguration: config! ) { entries.append(entry) } I debug and all the arguments have information but it doesn't create the entry
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4d
Wallet extension redirect
Hello, I'm implementing the wallet extension for a financial app. Right now I'm having a problem, I want to redirect to the main app when the user hasn't logged in. Is it possible? This is my code in the WalletUI. It just doesn't work. let urlString = "bank://login" guard let url = URL(string: urlString) else { return } self.extensionContext?.open(url, completionHandler: { success in if !success { print("Success") } else { self.completionHandler?(.canceled) } }) }
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5d
How to Integrate Apple Wallet with Custom FinTech Apps
Hi everyone, With the rapid growth of digital banking, payments, and AI-driven financial services, building secure and scalable FinTech apps on iOS has become more complex than ever. From handling sensitive user data to ensuring compliance and seamless performance, iOS developers face multiple technical challenges. Key areas that usually require deep expertise include: Apple Pay and Wallet integrations Secure authentication (Face ID / Touch ID / biometrics) Real-time transaction processing Core ML for financial predictions SwiftUI dashboards for financial analytics Data encryption and regulatory compliance https://www.nimbleappgenie.com At Nimble AppGenie, we’ve worked extensively as a FinTech app development expert, helping startups and enterprises design and build iOS financial applications that are secure, scalable, and user-centric. Our experience shows that the most successful fintech apps are those that balance strong security architecture with intuitive UX and performance optimization. I’m interested to hear from the community: What are the biggest challenges you’ve faced while building fintech apps on iOS? Are there any recent iOS updates or Apple frameworks that significantly improved your fintech workflows? How are you handling compliance and security in production apps? Looking forward to learning from everyone’s experiences and best practices.
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6d
Clarification on Secure Handling of authenticationToken for Wallet Pass Updates
Hello there, We’re currently integrating Apple Wallet pass functionality into our application and am looking for clarification around the automatic update flow. Particularly regarding secure management of the authenticationToken. We’ve reviewed the documentation here: Adding a Web Service to Update Passes authenticationToken Documentation From our understanding: When a user downloads a pass from our service, the .pkpass includes both a webServiceURL and an authenticationToken. Once the pass is added to Wallet, the Wallet app makes authenticated requests to our webServiceURL, using the token in the Authorization header. We then validate this token server-side to serve updates or handle device registration. So far, this flow is clear. However, we’re looking for clarification on two key scenarios: If a user adds the same pass twice on the same device, should the authenticationToken remain the same in both cases? If the same user adds the same pass on a different device, should the authenticationToken also remain consistent across devices? If the answer to both is “yes,” we assume that our backend must store the original authenticationToken in a retrievable form (not just as a hash) to regenerate the same pass for re-download or multi-device sync. Our main question is: What is Apple’s recommended or acceptable approach to storing authenticationToken values securely on the backend? Should these tokens be: Stored in plaintext (e.g. in a protected DB field)? Encrypted using a symmetric key? Hashed (not reversible, but limits reuse)? We want to ensure we align with Apple’s best practices for Wallet security and token management, especially in contexts where the same pass may be installed on multiple devices or reissued later.
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6d
User experience after adding a pass from the web
Hi, We are distributing pk pass files via a web browser. When a user taps Add in the system pass preview, the pass is added successfully, the preview is dismissed, and the user remains in the browser. From a user experience perspective, we would like to better guide users to their newly added pass in Apple Wallet. Is there a supported API, URL scheme, or documented mechanism that allows a web-based flow to transition the user to the Wallet app after a pass has been added? If direct app transitions are not supported in this scenario, what is the recommended best practice for helping users locate and open their newly added pass in Wallet? Thank you for your guidance.
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147
Jan ’26
Passkit generator vulnerabilities issue
We are getting vulnerabilities for passkit generator, used for apple wallet creation. Could you please suggest how to resolve this issue In our system we updated MIME with latest version but passkit is referring older version 1.4.1 npm audit report mime <1.4.1 Severity: high mime Regular Expression Denial of Service when MIME lookup performed on untrusted user input - https://github.com/advisories/GHSA-wrvr-8mpx-r7pp No fix available node_modules/mime passkit * Depends on vulnerable versions of mime node_modules/passkit 2 high severity vulnerabilities Some issues need review, and may require choosing a different dependency.
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Dec ’25
InApp push provisioning
I´m tring to integrate InApp push provisioning but when I send the information from the issuer to SDK to add my debit card to wallet I saw this error: PKPassKitErrorDomain Code 2 error Looking in the forum I found how to see part of the logs to get more detail on the error and I found: POST https://pr-pod9-smp-device.apple.com:443/broker/v4/devices/04131B65D01590022288082867404947F3CCA674C3D41F3C/cards/683986c983984251b9aecfc8ff51d88a/enable 'Error Domain=PKPaymentWebServiceErrorDomain Code=0 "Error inesperado." UserInfo={PKErrorHTTPResponseStatusCodeKey=500, NSLocalizedDescription=Error inesperado.
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Dec ’25
I need to retrieve the passes
My application is from a bank that provides payment passes, and when I try to retrieve passes already enrolled in the wallet, it always returns empty. Is there something I need to configure for it to work? This is what I've tried, and it hasn't worked
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81
Dec ’25
Apple Wallet Pass setting foregroundColor to white automatically when background image is present
I'm creating an event ticket Apple Wallet Pass and setting a light-coloured background image. When I do this, it automatically sets the foregroundColor to white, even when I explicitly set it to black. What's strange is that on my Mac, the foregroundColor appears as intended, and I can set it to any color I want, but when I AirDrop the pass to my iPhone, it sets the color to white, regardless of what I set the foregroundColor to. This means the text becomes completely illegible for my users, with white text on a white background image. If I remove the background image, the foregroundColor works fine. Is there a way to have a light-colored background image with dark text, or am I forced to have a dark-colored background image? Here are the colors in my pass.json: backgroundColor: "rgb(255, 255, 255)" foregroundColor: "rgb(0, 0, 0)" labelColor: "rgb(0, 0, 0)" I've attached what the pass looks like on my Mac and my iPhone.
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274
Dec ’25
passes(of: .payment) always returns empty
My application is from a bank that provides payment passes, and when I try to retrieve passes already enrolled in the wallet, it always returns empty. Is there something I need to configure for it to work? This is what I've tried, and it hasn't worked: let pkPassLibrary = PKPassLibrary() let paymentPasses = pkPassLibrary.passes(of:.payment) let pkPassLibrary = PKPassLibrary() let paymentPasses: [PKSecureElementPass]=pkPassLibrary .passes(of: .secureElement) .compactMap { $0 as? PKSecureElementPass }
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251
Nov ’25
Issue with Wallet Popup Despite Pass Presentation Suppression
We have developed an app that communicates with an external reader using BLE, and the reader also supports NFC. We are implementing a feature that uses PKPassLibrary.requestAutomaticPassPresentationSuppression to prevent the Wallet from appearing when unlocking a lock. We have already completed the approval process for the entitlement required to enable Pass Presentation Suppression, referencing Apple’s documentation: https://developer.apple.com/documentation/passkit/pkpasslibrary/requestautomaticpasspresentationsuppression(responsehandler:) In most cases, this works as expected and the Wallet popup does not appear. However, in some cases — particularly when the app is running in the foreground — the Wallet still appears for users. We have verified that the app bundle includes the required entitlement, and the Info.plist correctly specifies the Pass Presentation Suppression key set to true. Could you please help us understand under what conditions this behavior might still occur, or if any additional configuration is required?
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Oct ’25
Verify with wallet run in simulator
I am fallowing the steps mention here https://developer.apple.com/wallet/get-started-with-verify-with-wallet/ and https://developer.apple.com/documentation/passkit/requesting-identity-data-from-a-wallet-pass to run a POC in simulator but I am getting a crash DigitalPresentmentSession requestDocument fatal error from xpc: This app has crashed because it called an API it is not entitled to use. :0: Fatal error: This app has crashed because it called an API it is not entitled to use.
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Oct ’25
"Client is not entitled" Error (Code=4) with PKAddShareablePassConfiguration.forPassMetaData Despite Correct Entitlements
Hello, I'm experiencing a critical issue with PassKit's shareable pass functionality. Despite having the necessary entitlements configured, I'm getting an entitlement error when calling PKAddShareablePassConfiguration.forPassMetaData. Failed to create PKAddShareablePassConfiguration: Error Domain=PKPassKitErrorDomain Code=4 "client is not entitled" UserInfo={NSDebugDescription=client is not entitled} private func createPassViewController(from response: PreparePushProvisioningResponse) { guard let passMetadata = PKShareablePassMetadata( provisioningCredentialIdentifier: response.provisioningCredentialIdentifier, cardConfigurationIdentifier: response.cardConfigurationIdentifier, sharingInstanceIdentifier: response.sharingInstanceIdentifier, passThumbnailImage: response.passThumbnailImage, ownerDisplayName: response.ownerDisplayName, localizedDescription: response.localizedDescription ) else { print("Failed to create PKShareablePassMetadata") return } print("PKShareablePassMetadata created successfully") // This is where the error occurs PKAddShareablePassConfiguration.forPassMetaData( [passMetadata], provisioningPolicyIdentifier: "", // Empty as per documentation action: .add ) { (configuration, error) in if let error = error { print("Failed to create PKAddShareablePassConfiguration: \(error)") // Error Domain=PKPassKitErrorDomain Code=4 "client is not entitled" return } guard let config = configuration else { print("PKAddShareablePassConfiguration is nil") return } // other code... } } The push provisioning preparation succeeds completely: Prepare push provisioning succeeded Credential ID: "XXXX-XXXX....." Owner: Teodora Description: Interflex NFC development PKShareablePassMetadata created successfully Then immediately fails at PKAddShareablePassConfiguration.forPassMetaData() with the entitlement error. Xcode Configuration Issues: When manually entering capabilities in Xcode's Signing & Capabilities tab, I receive this error: Provisioning profile "20250929 VIDC QA DEV" doesn't match the entitlements file's value for the com.apple.developer.contactless-payment-pass-provisioning entitlement. Profile qualification is using entitlement definitions that may be out of date. Connect to network to update. When I don't manually enter the capabilities in the Runner.entitlements file, the provisioning profile error disappears in Xcode, but the runtime entitlement error persists.
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214
Oct ’25
Apple Wallet Silent Push Notification not triggering GET /passes endpoint
Hello, We’re developing a loyalty program using Apple Wallet passes, and everything works except the silent push update flow. Context PassTypeIdentifier: pass.order.com.lealtad.xxxx Device is physical (not simulator) Pass is installed and visible in Wallet Correct pushToken is stored in our backend Push response from APNs: StatusCode: 200 OK apns-id: DBFF9693-D053-AA20-D737-3B24414105F3 WebServiceURL is reachable: https://xxxxx.net GET /passes/{passTypeIdentifier}/{serialNumber} endpoint is implemented and logs all calls No call is received from Apple to GET /passes/... after the push .pkpass is signed and installs correctly push payload json Copiar Editar { "aps": { "content-available": 1 }, "serialNumbers": ["9a4c9376d4"], "updated": true } pass.json json Copiar Editar { "formatVersion": 1, "passTypeIdentifier": "pass.order.com.lealtad.xxxxx", "teamIdentifier": "xxxxxxxx", "serialNumber": "9a4c9376d4xxxxxx", "webServiceURL": "https://xxxxxx.net", "authenticationToken": "xxxxxxxxxxxxxxxxx", ... } We have verified: Pass is installed and contains the correct authentication token. Pass registration via POST /devices/... happens and is logged. Push notifications are sent successfully and received (APNs 200 OK). Our endpoint GET /passes/... responds properly with Authorization: Bearer {{token}}. Certificate used to send the push is the same type as the one used to sign the .pkpass. What could cause Apple Wallet to ignore the push? We would appreciate guidance on what might be preventing Wallet from calling the webServiceURL after a valid push. Is there a way to trace why Apple is not triggering the request? Thanks in advance for your help. Best regards, José Ruiz
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340
Sep ’25
Stop Updating PKPass from Wallet
For our project we publish and endpoint to update a PKPass from wallet. It works fine. We are facing a problem with expired passes, due to the Automatic Updates configuration in each device our server received a lot request included those from expired passes. I cannot find any configuration inside the pass to avoid this request to my server.
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243
Sep ’25
How to difference source application during In-App Verification
We have Wallet and Watch application on iPhone. Both of them can add card and then waiting for activation. However, When the same card is added to Wallet and Watch respectively, waiting for the app-to-app mode to be activated. Client doesn't aware the source application. Because deeplink is exactly the same. Any adivse how does the client have to choose which card to activate?
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328
Aug ’25