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Apple, please protect developers' legitimate rights.
As developers of an app with a free basic version and a paid premium version, we recently received a malicious review on our premium app. The review falsely accused our app of being a scam and baselessly claimed it was error-ridden. This comment is clearly malicious and designed to dissuade other users from purchasing our app. The most critical point is that we haven’t had any sales records in that region recently. In response to this review, we promptly contacted Apple Support but received only a generic, templated response stating that no action would be taken. We followed up with another complaint about the review, but it was still dismissed. Apple Support provided a link to their guidelines, and within those guidelines, we found specific clauses that Apple should act upon in cases like this. We sent another email pointing this out, but we’ve received no response since. It feels like developers are left defenseless against such malicious reviews. When we face these attacks, there’s no fair judgment, and Apple doesn’t uphold the very policies it has set to protect developers’ rights. If this continues, how can developers trust this platform to safeguard their basic interests?
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179
Aug ’25
Feature to Enable ALLM optionally via the Apple TV settings Menu
I know this may not seem like the most important feature, but hear me out... I've been using Apple TV on a standard 1080p TV for years and it was GREAT. Recently, I purchased a higher-end 4K television, and when I plugged in my Apple TV - surprise! I was greeted with a somewhat laggy UI due to input delay. After playing with settings and doing a ton of research, I found that it's because of my TV's video processing features. When I switch from the default content type to my TV's Game Mode, the UI feels like a true Apple product again - crisp transitions and the input lag is basically gone. Here's the annoying part: when I start watching video content, it switches to the corresponding content type and everything looks perfect. But when I go back to the menus, it reverts to the default mode with all the lag. So I'm constantly having to manually switch modes! Adding ALLM (Auto Low Latency Mode) would fix this problem completely. The best part? It's backwards compatible with HDMI 2.0, so it seems like such a small thing to add that would seriously elevate the user experience. I would at least love it if apple gave users this option we can toggle in the settings. Any way we can get this? I made a community post here not sure best place to post
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125
Apr ’25
Enrollment pending since Jan 17 even after submitting additional documents
I applied to the Apple Developer Program on Jan 17 and my enrollment showed pending for several days. I eventually contacted support on the 27th and they told me they needed additional documentation and sent me a link to upload and asked me to email them once I've done so, so that they can get it reviewed quickly. On Jan 27, I uploaded the documents they requested and sent the email confirming they've been uploaded as was requested. After several days, it still says "pending". I spoke with support today and they said they have the documents and there's nothing for me to do other than wait for them to be reviewed and this "could take months". I'm in the process of purchasing a business and need this account so that they can transfer me the mobile app. My due diligence period is ending within a few days and need clarity on this approval asap. Has anyone else experienced these types of delays or know how to get the review completed? Enrollment ID: 7P992248Q5 Case ID: 102811401305
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3d
Bring Back Launchpad
So, I started with the developer beta on Tahoe a couple months ago. I gave the new Apps.app a fair shot.... I HATE it. Finally used a terminal work around to get Launchpad back up and running. Now with the release of the Public Beta and Developer Beta 5, Apple has nerfed the Launchpad.app altogether. Apple, listen to your customers. Yes some people really love spotlight but not everyone wants to scroll through a list of apps as long as my leg because, my PTSD brain won't let me remember the name of the app to type into spotlight. The Launchpad app had a great visual reference for those of us with poor memory function. Bring it back, and let your customers choose which one they want to use.
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76
Aug ’25
Universal Link works directly but not via redirect on iOS 18 and above
Hi everyone, We're facing an issue with Universal Links on iOS 18 and above. The problem seems related to how iOS handles redirects before reaching a Universal Link. ✅ Working Link (direct): When we open this direct Universal Link, the app opens as expected: 👉 https://dl.punchh.com/deeplinks/logansroadhouse/ ❌ Not Working (redirected link): This marketing/tracking link eventually redirects to the above Universal Link, but on iOS 18+, it opens the App Store or a browser instead of the app: 👉 https://ip2.loyalty.logansroadhouse.com/ls/click?upn=... The same redirect link works fine on iOS 17 and below — it opens the app.
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617
May ’25
Files app iOS 26
Ok, so I’ve downloaded iOS 26 for the iPhone and iPad and there are a couple of points bugging me. Why oh why would somebody think that it was a good idea to remove the ability to scroll through photos in a folder in files? Where in their tiny minds did they think that opening a photo, viewing said photo, then closing photo to then open the next photo in sequence was a better or more productive way than just swiping left and right? I mean, seriously!!! And why the need for a separate Preview app when it worked fine opening files in the Files app?! I deleted the Preview app from my iPhone to see what difference it would make, but alas it made things worse. Now, because there’s no Preview app, Files wants to open my photos in an image editing app called Afterlite! I checked settings for the files app, and the only options I have for opening photos are Afterlite (which it’s decided to make default), the Photoshop app, or iMovie! Does anyone have any ideas how to get photos stored in the Files app to open IN the Files app or at least the Photos app? Just when I thought they’d come to their senses and sorted out that god awful iOS 18 Photos app, they go and do something like this! Also, can someone explain to me what the point is of having a month and year view in the Photos app? When I sort by month and pick a particular month or date in a month, instead of showing just those images taken that month, it just takes you back to the view with ALL of your photos? Surely if you have thousands of photos on your device and you want to see only photos on a particular date, it would make sense to show only the photos from that date. Even if it generated automatic albums under the album view for each month and year that would be something!
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484
Sep ’25
Keychain Access terminates after entering correct user password twice
Hi, I'm struggling to access Keychain Access app on a brand new mac mini m4 pro running Sequoia 15.3.1. After opening the app, I get a prompt to enter the current password; after I enter the correct password the first time, the prompt opens again. I enter the correct password again and the app terminates. I've checked Console and Keychain Access process logged: Initial auth failed: Error Domain=com.apple.LocalAuthentication Code=-1000 "ACM policy evaluation succeeded, but ACM is still requesting 1:1, 3:1, 15:1 on ACMContext 111 after a retry." UserInfo={NSDebugDescription=ACM policy evaluation succeeded, but ACM is still requesting 1:1, 3:1, 15:1 on ACMContext 111 after a retry., NSLocalizedDescription=Authentication failure., BiometryType=1} terminate: void _NSDisableAutomaticTerminationAndLog(NSString *) Terminating Attempting sudden termination (1st attempt) ... App termination approved I've also tried to update the password of my user but Keychain doesn't accept the new password.
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357
Feb ’25
Time Machine BackUp Not Completed Error
For the last two weeks Time Machine has been unable to complete back up. It's throwing up the following: The error detail shows : The file does not exist in finder and have tried logging Mac out of iCloud and back in again but error remains. Any thoughts much appreciated.
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2w
Recovering Lost Password
The MacStudio has only one account on it, and that is of course an admin account. The password to this account is lost. The MacStudio has an association with my AppleID I log into developer.apple.com with. To recover, this procedure was followed: The recovery mode was entered by holding down the power key for 15 seconds. In the options that appeared the "Forgot all passwords" option was clicked on. I entered the same credentials I log into developer.apple.com with. The credentials were accepted. The shell was launched, and the in the shell the command "resetpasswords" entered. The message: "If you don't know the password for any user on your Mac, you can deactivate your Mac and set new passwords for all users. An internet connection will be required to reactivate your Mac". Beneath this message there was in blue text: "Deactivate Mac". I did not proceed after this because I was not sure what deactivation would mean for the files on the computer. On it there is code written in Swift that needs to be preserved. If the deactivation is done will the files be preserved, and be accessible? Or does a deactivation remove all files?
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269
Feb ’25
Apple Developer Enrollment Stalled
Enrolled via website for the apple developer account last Jan. 17 and got the e-invoice last Jan. 19. However, until now I still have not received any confirmation from Apple. I thought it was supposed to be 48hrs max only? Worth noting that I started the process in the developer app but had to withdraw it due to incorrect details but when I tried to enroll again, the button was disabled already so I had to do it via website. I also submitted 2 support tickets, one on Jan. 18 and one today, Jan. 20. Both no reply. Anyone else here had the same problem or knows the solution?
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2w
18.4 Update Bug
Hey everyone, First time posting on here. I updated my iPhone 15Pro to 18.4 this morning march 5th, and almost immediately my phone started bugging. Safari won’t load, neither will some of my apps that are heavily data based like Mail. I tried WiFi and data, no difference, I tried different WiFi connections and even a hotspot. Siri and chatGPT also won’t load BUT instagram, Snapchat, TikTok, X, and threads are working perfectly fine. Most games won’t load either. I tried to use a VPN and it has allowed me to access everything that is down Including Siri. This is a temporary solution, hopefully there is a more permanent fix. Thank you all in advance.
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1.4k
Mar ’25
Missing App Crash Data in Analytics Report Downloads via API
I'm encountering an issue with the App Store Connect Analytics API. to download analytics reports, the app crash data is missing for both ONGOING and ONE_TIME_SNAPSHOT reports. The crash data does appear in the Dashboard, with the numbers greater than 5, so this doesn’t seem to be related to privacy restrictions. Has anyone else experienced this issue? Any insights or suggestions on how to resolve this would be greatly appreciated! Thanks in advance!
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Apr ’25