Hi,
My name is incorrectly displayed in the Individual / Tax Forms section as MarkF Frelly, while my legal name is Mark Frelly (example name). It looks like an extra “F” was mistakenly added, possibly treated as a middle initial.
My account name shows correctly as Mark Frelly, but the team name and tax name are uneditable, and I’m concerned this could cause issues with tax forms. I’m unable to find any option to correct this myself.
Has anyone faced this before, or is contacting Apple Developer Support the only way to fix it?
Apple Developer Program
RSS for tagCreate and deliver software for users around the world on Apple platforms using the the tools, resources, and support included with Apple Developer Program membership.
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It’s been 3 days and enrollment still pending. Can you help me please? App is ready to publish
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hi Apple Developer Support Team,
I placed a membership order on 12/27/2025 — Order #W1642892477 — and I’m running into two issues:
Possible duplicate charges
I was first charged on the card ending **73, but the site then indicated the charge did not go through. However, I can see the deduction on my card.
I then tried again using my second card ending **53, and I also see a deduction there.
Please confirm whether both charges actually captured or if one is only a pending authorization. If both captured, please refund the duplicate charge.
Membership still shows “Pending”
Even though payment appears successful, when I log in my membership status still shows Pending. I also have not received any approval/activation/confirmation email.
Could you please:
Confirm the payment status for Order W1642892477 (including both cards),
Activate my membership, and
Let me know how long activation normally takes and whether there’s any action needed from my side?
Thank you,
Raymond.
Hi everyone, I’m hoping someone here can help or share insight. I submitted my enrollment for the Apple Developer Program a little over a week ago. After submitting my documents, I was told by Apple that I should receive a response within two business days, but I haven’t received any update, approval, or follow-up yet. I’ve double-checked that all required documents were successfully submitted Everything appears to be in order, but the status hasn’t changed and I haven’t been contacted. This is becoming urgent, as my app is ready for submission and I’m blocked from moving forward until the developer account is approved. I want to make sure I didn’t miss a step or that there isn’t something additional Apple needs from me. Is there a recommended way to escalate or follow up? Should I expect additional verification beyond the initial submission? Any guidance would be greatly appreciated. Thanks in advance for your help.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hello,
Im not sure why this happens.This is frustrating to see that despite paying the heavy amounts to join developer programme.The account is not getting confirmed surpassing way more than 48 hours of the payment. I paid the amount on 26th of December. and today is 29th. will you be compensating on the days we lost in this review process ?
when i start to enroll apple developer account for organisation it could not be completed and in the end saying contact support.
but when i mailed to them there is no support or reply from apple customer support.
and there is no specification what problem i have from stopping me to complete apple developer account enrollement.
Hi everyone,
I enrolled in the Apple Developer Program on the evening of December 26, 2025, and the membership fee has already been successfully charged to my bank account. However, my account is still showing a “Pending” status with the message “Subscribe your membership.”
At this point, some time has passed and I haven’t received a confirmation email or any follow-up requesting additional information.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
@Apple Developer Support
Hello,
It has now been more than 72 hours since my Apple Developer Program purchase.
The payment was completed and the invoice was issued.
Order Number: W1302770460
I have not received any response to my previous support requests, and my membership is still not active.
Please escalate this case and complete the manual activation of my membership as soon as possible.
Thank you.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have opened a case with the apple developer support a month ago and they have not replied, since then I sent multiple other emails and opened more cases requesting them to get a status update about my case. So far I am being ignored, no reply or anything it is very frustrating, what can I do to get someone to help me with the apple developer team?
Hi,
Some time ago I created an Apple Developer business account on behalf of my (now former) business partner. The company is no longer active, and I've been away from app development for a few years.
I'd now like to start fresh with a new business account, but first I need to step away from this existing one. From the documentation, I understand that first I have to transfer the Account Holder role, and I've already spoken with the other person - he's willing to accept the role.
According to the docs:
https://developer.apple.com/help/account/access/transfer-the-account-holder-role/
the option should appear under "Update your information", but in my case there is no option called "Transfer Account Holder role".
Has anyone encountered this before?
Are there prerequisites or account conditions that need to be met for the transfer option to appear?
Thanks in advance for any guidance.
Your enrollment is being processed. I've had this message since the 11th of December with no response or update from any one.
any assistance would be greatly appreciated. my Enrollment ID: 6CJ2AWBMAU
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
i have been trying to make payment for apple developer account for over a week, my card keeps declining, I have tried several cards, they all decline. whats the problem and what’s the solution?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
How long does it usually take for a developer account to be enrolled? I've been pending since the 23th of December.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
I have an open NFC Value-Added Services entitlement case (17370116) with Apple Wallet Entitlements.
My request was acknowledged, information provided, but the case appears to have been split into duplicates and stalled.
Is there a way to have the case consolidated and routed back to the Wallet Entitlements team?
I have lost access to to my account I found out via email stating that my account was closed because I had not agreed to new terms and conditions which I had no idea there were new terms and conditions and I’ve trying desperately to regain my account and nobody’s contacted me after I’ve sent multiple emails asking for help
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Has anyone gone through the process of migrating your individual account to a business account? I've submitted all the docs a month ago and the application is still pending. It's delaying my business and causing a lot of issue, does anyone know how long does it take? Customer service just ignores you!
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
We are Chengdu Wang Lida Technology Co., Ltd.. Over the past year, we invested tremendous time, effort, and resources to successfully launch our app on the App Store. However, despite spending a full year developing and finally getting our app approved, just one month after its launch, we suddenly received an email notifying us that our developer account had been suspended for one year due to a violation of Section 3.2(f) (fraudulent behavior).
We are deeply confused and disappointed. As developers, we have never engaged in any fraudulent or misleading activities. We have always operated in full compliance with Apple’s Developer Program Agreement and platform guidelines. Our question is: who would deliberately engage in fraudulent behavior after spending an entire year developing and launching an app?
What’s even more heart-wrenching is the impact this decision has had on our team. Due to the overwhelming pressure, our project leader suffered a sudden heart attack and was rushed to the ICU. As team members, we are devastated and feel the immense psychological and emotional toll this account suspension has caused.
We are now calling on the Apple community and Apple Inc. to help us clarify this misunderstanding and resolve the issue. We firmly believe that such an arbitrary and unfounded account suspension decision should not be made. As developers, we should have the opportunity to communicate and clarify before such drastic actions are taken.
We will be filing complaints against Apple’s inexplicable account suspension both on the developer forums and in the media. We will fight this inequality with all we have, and stand for fairness and justice.
We are more than willing to cooperate with Apple, providing all the necessary evidence and data to prove that our actions were fully compliant. We sincerely request that Apple review our case and provide a reasonable explanation and solution.
As a small development team, we have invested all of our money and effort into this app. It is not just our job; it is our dream. We cannot accept seeing our hard work destroyed by such a misunderstanding. We will continue to fight for fairness and justice, and we hope for a fair resolution.
Thank you for your attention and support. We will continue to pursue all legal channels to ensure that our team and our product get the rights they deserve.
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
J’ai juste une question! Est ce qu'il pourrais y avoir un genre de rabais pour le temps des fêtes ou quelque chose comme ça? (Suggestion pour le programme/à ajouter peut être).
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Tags:
Subscriptions
Release Notes
I can't enrol in apple developer program, every time i click enrol i got this message: "Your enrollement in tha Apple Developer Program could not be completed at this time"
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program
Hey All,
Registering using DUNS number wrt to Organisation. After filling Signatory Details and Clicking on Proceed to Purchase, “an unexpected error has occurred…”. shows up.
Tried contacting apple support no reply.
can any one help?
Topic:
Developer Tools & Services
SubTopic:
Apple Developer Program