Notarization: "Team isn't configured for notarization"

I've tried to notarize my app recently and got the error:

{
  "logFormatVersion": 1,
  "jobId": "...",
  "status": "Rejected",
  "statusSummary": "Team is not yet configured for notarization",
  "statusCode": 7000,
  "archiveFilename": "myapp.dmg",
  "uploadDate": "2019-06-20T06:24:53Z",
  "sha256": "...",
  "ticketContents": null,
  "issues": null
}

I've never heard about "team configuration for notarization" previously. What are the steps to resolve that issue?

Thanks in advance.

Answered by DTS Engineer in 379585022

OK, after a lot of misstarts I finally have some concrete info to share:

  • The Team is not yet configured for notarization message does not indicate a technical issue. As such, it’s not something that DTS (Developer Technical Support) can help you with, either here on DevForums or via a DTS tech support incident.

  • The correct escalation path for this is Developer Programs Support. You can contact them via this link.

Note If that link drops you at the top-level Contact Us page, try logging in first and then clicking on the link.

Share and Enjoy

Quinn “The Eskimo!”
Apple Developer Relations, Developer Technical Support, Core OS/Hardware

let myEmail = "eskimo" + "1" + "@apple.com"
Notarization: "Team isn't configured for notarization"
 
 
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