Notarization: "Team isn't configured for notarization"

Question

Created Jun ’19

Replies 54

Boosts 1

Views 22k

Participants 31

I've tried to notarize my app recently and got the error:

{
  "logFormatVersion": 1,
  "jobId": "...",
  "status": "Rejected",
  "statusSummary": "Team is not yet configured for notarization",
  "statusCode": 7000,
  "archiveFilename": "myapp.dmg",
  "uploadDate": "2019-06-20T06:24:53Z",
  "sha256": "...",
  "ticketContents": null,
  "issues": null
}

I've never heard about "team configuration for notarization" previously. What are the steps to resolve that issue?

Thanks in advance.

Answered by DTS Engineer in 379585022

OK, after a lot of misstarts I finally have some concrete info to share:

The Team is not yet configured for notarization message does not indicate a technical issue. As such, it’s not something that DTS (Developer Technical Support) can help you with, either here on DevForums or via a DTS tech support incident.
The correct escalation path for this is Developer Program Support. You can contact them via this link.

Note If that link drops you at the top-level Contact Us page, try logging in first and then clicking on the link.

Share and Enjoy
—
Quinn “The Eskimo!” @ Developer Technical Support @ Apple
let myEmail = "eskimo" + "1" + "@" + "apple.com"

Answer 1

asaddcorp123 OP

Oct ’25

Same Thing with us aswell, ticket raised more than 1 month ago, no timelines, only a script being read by the apple support team, we cannot provide any timelines, this is in review with the engineering team.

1+ month in the dark and more to come potentially is a very poor and disappointing work ethic in use by apple for it's B2B dealings.

Answer 2

eli_ OP

Dec ’25

Hey guys! Has anyone been able to resolve this issue or is this permanent?..

Answer 3

LN1 OP

Jan ’26

We also send the support case regarding "statusCode 7000 / “Team is not yet configured for notarization" like 2 weeks ago and we didint even get any answer.

Answer 4

bradeac OP

May ’26

Adding to the pile. I opened my first ticket on March 1st. It's now the beginning of May. More than 2 months of error 7000, and I still cannot ship my macOS app.

I followed what the Apple DTS engineers recommend on this forum and contacted Developer Program Support. Four cases so far: 102833704616, 102836645198, 102842517951, 102865000390. I keep getting bounced between advisors. I have submitted my ID twice. Every time I ask for a status, I'm told they will get back to me when they have news. They never do.

This bug has been documented on the forum since 2019. Six years. The "correct escalation path" doesn't actually escalate anything. There is no self-serve path, no SLA, and no follow-through. I'm not asking for a refund. I just want to launch my goddamn business on macOS.

If team configuration is something only Apple can flip, then flipping it should take a day, not a quarter. Customers waiting on you have already built the product, paid the $99, and signed every agreement. The only thing standing between us and shipping is somebody on your side clicking a damn button.

I am filing a complaint with consumer protection authorities this week. This is not incompetence anymore, it's daylight robbery.