Having issues authorizing payment for Apple Developer Program

Hi!

Do you have problems now?

I have same problem.

I changed six cards, but nothing...

Support writes:

I understand that the duration of this process could be frustrating, and I apologize for all the inconvenience this is causing you.

We are still in the process of reviewing payments for the Apple Developer Program internally. You'll be notified of the information they provide once it becomes available.

Hello,

Will Apple solve this problem? why is a simple payment taking so long?

Does anyone have information?

even I have the same probelm. created 2 accounts and tried 4-5 credit cards. the bank has no problem from there end. apple support is pretty slow on this. as I can see their many thousands of dev having a problem with this. apple should help us. on this. there is no proper solution.

I have been having the same issue. I have been in touch with apple support for the last 7 days (even provided them with screen recordings to assure them that i know how to pay for things online). I find the whole interaction with Apple Support to be extremely frustrating. Some of the questions i have had to endure - "what browsers have you tried? have you tried using safari, what version of safari? what mac os do you have? are you on wifi, do you have a firewall?"

Just to debunk all their theories about all the things that I could be doing wrong to give them my money - I successfully bought an app on their app store using the same credit card! - the exact same credit card fails "authorization" when trying to pay for the dev license!

I hope someone at Apple is reading this... and will commit to fixing this issue.

Meanwhile if anyone has had a breakthrough kindly share.

Hello everyone, ** My developer account was approved ** after so much trying. I made the report through the support form, when the apple specialist contacted me through the mail, he told me to use another payment method and create another account, I answered them about the case email and thanks to that we started a thread of emails, when I tried with another account and card they validated that in their system they could not make the surcharge to my credit card. So they sent me the data to make an international transfer (WIRE Transfer) that cost me a total of $ 153.00 for the charge of the procedure that I received The bank in my country (Panama) charged the payment I made yesterday and today they already sent me the notification of access to the platform. I hope the information works for you

Could you please tell the bank details of Apple so that we could send?

Thank you so much

I am from Las Vegas, USA and facing same problem.

Tried 3 different cards and bank of america says there is no problems with card at all.

Hope apple solve this issues asap.

2/1/2020, 3am CST... Just tried it. Same issue still. Pretty bad. Tried 3 devices and 3 types of cards.

Okay this saga continues. I FINALLY found a support advisor, who seems to actually listen (for a change) and be open to the possibility that there is something wrong on Apple's side. Thus far, everyone at apple has the attitude "there must be something wrong with what you are doing, because we are flawless and perfect". I sent them the receipt for the app i bought on the app store using the exact same credit card and billing details.

So now, they are willing to take the fees via phone. This took more than 10 days + several emails + hours on the phone + tons of frustration to accomplish. It's a real shame that a trillion dollar company has such big customer service issues - what kills me is that i am trying to GIVE them money and they are making it SO HARD to do!

I have the same problem. I've tried paying for weeks, but it's all useless. Let's share our expirience and try to solve the prob;em together. I've created the telegram chat especially for this problem appledevaccountsdiscussion. Can you please share the expirience of fails and wins of Apple Developer Programm so we could combine all the necessary information and help each other!

Hi,

I am also facing same issue.

did you find any solutuion?

I opened a Feedback Assistant to help you guys below is the following thing I posted so far.

But I finally got on the line with someone "special" and they took my card over the phone through their backend service. Still waiting though.

That's something new. Check AppleDevAccouts discussion on Telegram. Please, share you story there, so we could discuss it and hlp each other

Hi everyone! I'm happy to say that I FINALLY managed to enroll/purchase a Developer Account and submit my app for review to the App Store. I went through the same tiresome **** as most people in the comments, but I finally found a solution.

The problem: I'm from India. I tried enrolling for the Developer Account and paying using my Indian credit card (through which I've bought iOS apps etc. in the past). It kept saying "payment is processing", but the card was never charged, payment didn't go through and I didn't receive any updates from Apple for 48 hours. I tried two other cards, but nope. I called Apple Support, and from that point on till almost two weeks later, I was in a constant email back-and-forth spree with them. I don't want to bore you guys with all the details, but this is basically what Apple Support suggested and why it wasn't feasible:

1. Card/bank issue - nope, I checked with my bank, and I've used the same card for previous international/Apple purchases.

2. Using a different card - I tried 3 cards of 3 different people and 3 different banks - all failed.

3. Apple ID issue, use a different account - bad solution, I want everything under one Apple ID!

4. Creating a new Apple ID - need to enable 2FA, for which we need to login to an Apple device, meaning signing out of that device and messing up iCloud, apps, photos, ugh - no way.

5. Using someone else's account: clearly doesn't make sense either.

The solution: so anyway, what seems to have finally worked was using a US-based credit card. Luckily, I had a friend residing in San Jose (very close to Apple headquarters) who was nice enough to lend me her credit card info. I used her US card and the payment finally went through. I received many more emails from Apple this time, notifying me about the payment being processed, card being charged etc. which I never received in my previous tries. I was asked to provide some government identification, which I did, and bam - it went through, I got a Developer Account, accessed App Store Connect, submitted my app for review and now it's under the review process.

I know this isn't ideal or secure, but it worked for me and so far seems to be the best solution so far. Until this $1T tech behemoth acknowledges that their payment system is broken and realizes how important it is for developers to purchase an account to make some meaning out of their hard work, we don't have many options.

Please click "This helped me" if my solution works for you, so that others can see it, purchase an account and get on with their lives. Thank you.

Hi, I've been struggling with this for months and really need your help 😟 Did you also use your friend's information to fill in the dev profile? I thought Apple requires the card owner's name must be similar to your profile? And may I ask what kind of government identification they required?

I have made multiple purchases for 2 months (Organizations type) and none was successful.

Today (Feb 07, 2020) I try to pay again. This time it is successful, Standard Charted Bank (VN) acknowledges me about the payment and there is another confirmation email from apple which I haven't received before (email title is We're processing your order)

I think they fix their payment system.

After about 20 minutes, order is finished and now I can use the developer account. Yay !!!

Really, Now The payment problem was solved, right?

Payment succeeded, but membership has not been activated yet

I have been trying to use my US credit card/debit card - to no avail. Still struggling with this one!

Finally managed to pay, using my old card which I already tried in Dec and Jan several times with no success. Now my payment was successful, and in half hour account was activated. I changed nothing in my account so definitely Apple fixed something on their side.

I placed an order today but the payment failed

and I placed an order today but the payment failed

I want buy a individual apple dev account 99$, but when I clicked checkbox to purchase view, i received a message with content is "

Your enrollment could not be completed.

Your enrollment in the Apple Developer Program could not be completed at this time."

Please help me, i come from vietnam

Hello Guys,

Finnaly we find solution.

We are facing same issue from December 23, 2019. We have tried multiple time but our order was rejected.

First Solution:

Place order form Apple Developer app.

Use a new apple device which is not trusted device of any other apple developer account.

Signin with your apple developer id, Add payment mehtod and 1st buy an app. So your credit card will be verified.

Now download apple developer app and signin with apple developer id (in some countries apple developer app do not support direct transaction) so they will provide your weblink inside app.

If your country do not support direct transaction from apple developer app, click on weblink and complete transaction from mobile.

Thats' it. I have renewed 1 developer account and purchased 3 new developer account using this method.

2nd Option:

Talk to developer support and ask them for wire transfer. They will send you invoice.

I have renewed 1 developer account using this method.

If you need further help. You can contact me itsehsan.mahmood@gmail.com

I will requet moderator if sharing personal detail is not allowed, kindly remove personal detail and keep this post. it will help developers.

Thanks