Unable to authenticate with App Store connect

App Store Distribution & Marketing App Store Connect
steffen-outbank OP
Created Jun ’20
Replies 55
Boosts 1
Views 59k
Participants 64

When I am archiving my macOS app and try to push it to the AppStore via the Xcode Organizer, I get the message "unable to authenticate with App Store connect".


I tried revoking all my certificates, checked the user access (admin, account owner), activated all outdated signing certs and profiles. Cleaned DerivedData, cleaned build fiolder, without any luck.


Please advice, it should be an easy task to submit an app, right?

Replies  55
Boosts  1
Views  59k
Participants  64
PvK OP
Jul ’20
I'm having the same experience. I was able to hover over the error and get more detail... for about 1/3 of a second, once. Something about not being able to connect (?) or authenticate with the App Store, but I have not been able to induce it to give me that information again.

Did you manage to work around this somehow?
louisdeveseleer OP
Nov ’20
Restarting Xcode did the trick for me.
dirjud OP
Dec ’20
Restarting Xcode also worked for me.
michaeld OP
Mar ’21
Restarting XCode worked.
fidetro OP
Mar ’21
Restarting XCode worked.
xwpony OP
Mar ’21
Restarting XCode worked.
Savoiardi OP
Mar ’21
Same issue for me, and restarting Xcode fixed it too.
VJ84 OP
Mar ’21
Please try to restart the XCode, that should fix the issue
imbxl OP
Apr ’21
Yeah, restart Xcode WORKS
minny OP
Apr ’21
Restarting XCode worked.
kouga777 OP
May ’21

  1. Check if your account is active (Command + ,) -> Select Accounts -> Check your account status

  2. Make sure everything is ok in your "Code Signing" in Build Settings

  3. If everything is ok, and still have the problem, restart Xcode

iRoma OP
Jun ’21

Restarting XCode worked.
davidfrog OP
Jul ’21

Restarting Xcode worked.
barisyild OP
Jul ’21

Restarting Xcode worked.
ken671106 OP
Jul ’21

Restarting Xcode worked.
Andrej8888 OP
Sep ’21

Restarting Xcode worked, but had to kill the entire app not just the current window.
gremza OP
Sep ’21

restart xcode worked for me too
thefromtoronto OP
Oct ’21

Restarting XCode worked.
konstantinfromnizhniynovgorod OP
Nov ’21

Restarting XCode worked.
AGreyWobble OP
Nov ’21

I removed and re-added the account that owned the signing certificate in the XCode -> Preferences -> Accounts menu. You can remove the account by highlighting it and then hitting the minus (-) button, and re-add it using the + button.
delasign OP
Nov ’21

Restarting Xcode worked for me
sameeraje OP
Nov ’21

Restarting Xcode worked.
jw732 OP
Nov ’21

Restarting XCode and my computer did not resolve it. However, doing the following did:

I removed and re-added the account that owned the signing certificate in the XCode -> Preferences -> Accounts menu. You can remove the account by highlighting it and then hitting the minus (-) button, and re-add it using the + button.
ibuprofane OP
Nov ’21

My profiles expired. Renewed them, but I still needed to restart XCode to submit my app.
flowfromnorth sydney OP
Jan ’22

Have you tried restarting Xcode? I think nobody told you...

Unable to authenticate with App Store connect
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