iOS 14 no signal, no cellular data

Question

Created Aug ’20

Replies 504

Boosts 1

Views 154k

Participants 395

Hi!
I've installed iOS beta 4 on my iPhone 11 Pro and since then, I lost the signal and I don't have data. I have another iPhone X with iOS 14, and I don't have issue with it. It only occurs on iPhone 11.

I tried many things like:

Reset network setting
Turn off/on airplane mode
Turn off/on cellular data
Hard reboot
Soft reboot
Reset content and data
Turn off/on roaming

...
Same issues
It seems that the cell is looking for the signal constantly.

Do you have any idea how to fix it ?

Boost

Answer 1

Cmac0318 OP

Aug ’20

Same thing happens to me, Except my situation is a little different. My phone picks up signal where it usually does, but I have noticed here in the past week that when I go to my aunts house (she has really bad service no matter what network you use) my iPhone 11 will not pick service back up itself when I go back into town where it usually gets service fine. I then have to force restart my phone and it has always worked. It’s kind of annoying that my phone doesn’t seem to have the capability of picking service back up when it is lost, but I’m sure they will address the bug in the next update... hopefully.

1

Answer 2

LukeBro OP

Aug ’20

I also have the same issue and have tried all of the following:

Reset network setting
Turn off/on airplane mode
Turn off/on cellular data
Hard reboot
Soft reboot
Reset content and data
Turn off/on roaming

It has been two days since this happened and was triggered by the last beta update.

2

Answer 3

JacobS909 OP

Sep ’20

Having the same issue after installing the release today. Even with dual carriers my signal strength is very low where it is normally strong and data is transferring slow.

1

Answer 4

Mitch80 OP

Sep ’20

Same issue for me, I’ve historically had 4 or 5 bars of signal. Since updating to ios14 I’m lucky to get one bar if any. Signal drops out to SOS only constantly.

ive tried the same as above, hard reset, airplane on and off, spoken to my phone provider who’ve confirmed no service issues.

seems to be only ios14 as an issue.

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Answer 5

Samuels OP

Sep ’20

I am having cellular data issues as well, on my iphone 11 pro max, my daughters 11 pro max, my other two daughters iPhone 11 and iPhone XR. It says we have service shows the 5g etc but will not load anything. If we send iMessage it won’t go through will send as a text. Phone works fine on WiFi, I’ve reset network settings, removed sim put it back in, hard reset, soft reset, turn airplane mode on and off, turned data on and off, I’ve turned the phone off multiple times. The cellular data worked just fine on all our phones until we updated. I even called apple and Att and no fix!

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Answer 6

AdaLyn26 OP

Sep ’20

I have the same issues after updating my ios 14.0
i tried so many ways too, to bring back my signal or phone coverage but still failed getting one... I cannot used myphone now 😒😒 what to do??? Apple pls repair it asap... as our phone is useless without signal!!!

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Answer 7

Sanjaysharma OP

Sep ’20

I have got a similar issue with my phone after updating to iOS 14 I.e. the network selection just keeps searching. Also the constant network search is draining the battery.

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Answer 8

Luemar OP

Sep ’20

Since I have installed IOS 14, my iPhone XS has been restarted for many times now just to temporarily solved my issue -
my phone crashes and no network provider detected even the network signal strength is excellent. Is there an easy way to switch back to IOS 13 for the mean time?

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Answer 9

Alouchee OP

Sep ’20

I’m having the exact same issue. Tried everything as below users as well and it’s not fixed.

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Answer 10

A23W10 OP

Sep ’20

I am facing the same issue as well on my XR and it is frustrating to have to restart the phone all the time. 😒

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Answer 11

BBKing98 OP

Sep ’20

I think I found a fix for this. Go to Setting->Cellular->Cellular Data Options->Voice & Data, and switch to whatever the option that you aren’t using and then switch back.

1

Answer 12

Salmansama OP

Sep ’20

I’m having the exact same issue. Every time Ihave to restart Iphone to get around 5 mins online, then suddenly no cellular?! No signal?!
Must fix this issue

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Answer 13

iadnansharif OP

Sep ’20

I'm using iPhpne 11 Pro Max and I'm also having the same issue.
tried restarting of my phone
network reset done
changed sim cards.
changed automatic network selection to manually but no luck.
everytime signal just disappear and then keep like that for so long.
we need a fix for this as soon as possible.

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Answer 14

lahiruwishwa OP

Sep ’20

Having same issue iphone 11 after update to ios 14.
network bar is full and showing 4G too.
but not loading anything in the browser and iMessage or anything that use mobile data

1

Answer 15

ana_martins OP

Sep ’20

I am having issues too. I live in England and after the update to IOS14 the signal is pretty bad. I have been missing calls like mad. I also have a work phone which is an Apple iPhone XR and my phone is iPhone 11 Max Pro. At the start, i thought it was signal coverage with my network provider but checked a few times and signal is great. My daughter is also having issues after the update, she also has iPhone 11 Max Pro. I hope Apple can resolve this issue quickly as i am a manager to a team of 12 and working from home until further notice. This is making communication with the team very hard. I've lost count of how many times i have had to turn the phone off and on, place it on airplane mode etc...

1

Answer 16

Danishellys OP

Sep ’20

Same issue here , have full bar and 4g too , but can’t use data in other apps

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Answer 17

Alouchee OP

Sep ’20

In an attempt to fix this issue i did a full restore and not even 5 minutes after the restore finished i lost all cellular and network again. Only way to fix it is via restart unfortunately. I started counting and so far today i had to restart 5 times. Hopefully the engineers know about this issue as i feel it’s not common but at the same time very frustrating to the people who have.

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Answer 18

jramesh91 OP

Sep ’20

iPhone 7 and facing the same issue. Had to miss my doctors appointment because the maps wouldn’t reroute without mobile network. This is pathetic.

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Answer 19

Sarge76 OP

Sep ’20

Same here. I have an iPhone XS Max and no cellular connection since the update to iOS 14. Have tried everything but no luck.

1

Answer 20

liz_brouwer OP

Sep ’20

I have found that going to Mobile Data Options > Voice & Data, and switching from 4G to 3G has fixed the problem. Am hoping that eventually when I switch back to 4G it will work again, but I've taken this as a temporary solution.

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Answer 21

andrea_86 OP

Sep ’20

is there at least someone that is taking care about this issue?
is totally absurd I can' basically use my phone because of upgrade!

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Answer 22

Sarge76 OP

Sep ’20

I chatted with someone through the Apple website and they ran a diagnostic test and said it looks like a hardware issue.

but everything was working fine until the update.

0

Answer 23

craiglittle OP

Sep ’20

I'm in the same boat. Installed iOS 14 on my iPhone Xs. Cell signal randomly drops to zero and stays there until I reboot the phone. Extremely frustrating.

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Answer 24

econometrics OP

Sep ’20

Same issue here. iPhone XS worked just fine for the first three days. Then, I left home for a road trip 5 hours away and the LTE started cutting in and out. I did some hard resets and power downs, which worked. But this morning all that stopped working and the LTE would not come back. Phone was showing "SIM failure" a lot. I have an eSIM with ATT, so I thought maybe that was the issue.

I reset the network settings, toggled airplane mode, cell lines on/off, etc. All the things already reported in here. Didn't work. Took the phone to AT&T. They said I was the 6th person who came in today with the same issue and advised me to go back to iOS 13. 🤦🏻‍♂️

I decided to get on the iOS 14 Beta instead, to see if that worked.

Well, I downloaded the Beta program profile to my XS and my LTE immediately came back. Never updated to the iOS 14 Beta at all. LTE is working fine now, somehow.

Not sure if this is the solution for everyone else, but it worked for me. Still running iOS 14.0, but the profile download for the Beta program seems to have cured my phone, at least.

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Answer 25

Varunabm OP

Sep ’20

I am facing the same issue as well on my XS Max and it is frustrating to have to restart the phone all the time whenever my network goes. Nowadays I’m restarting my phone between 5-10 times a day. I tried waiting for 10 mins for the network to come back up but nothing happened so I had to restart my phone. It seems that is the only way to recover the network other ways like airplane mode or reseting the settings has no effect. Please fix this bug on your next update and hoping the next update will be soon.

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