My response is that this app is an utility for board game players, they need to simulate dice rolls. Also in the app there is no currency, entrance cost, goal or rules. It is dice simulator, but dices used not only for gambling.
Since your app includes features that simulate gambling, your ratings must reflect a "Frequent/Intense" setting for "Simulated Gambling"
And here is interesting things happen, they agreed and telling me to choose rating on the app with "simulated gambling" - none. I've done that and sent to review back. And still gets rejected because simulated gambling is set to none.
I have a feeling that I'm talking to a bot, because this situation repeated 2 times. And now... 2 years have passed... And I get same rejection reason 2.3.6 for newly uploaded build.
PS: You may ask, why don't you just set rating 17+ with simulated gambling - frequent and release it?
Does anybody had this issue? How can it possibly be solved?
In order to reduce fraudulent activity on the App Store and comply with government requests to address illegal online gambling activity, we are no longer allowing gambling apps submitted by individual developers. This includes both real money gambling apps as well as apps that simulate a gambling experience.
We found that you have submitted this app under an individual account and indicated in the Ratings section of App Store Connect that it contains Simulated Gambling. While you can no longer distribute gambling apps from this account, you may continue to submit and distribute other types of apps to the App Store.
Going forward only verified accounts from incorporated business entities may submit gambling apps for distribution on the App Store. Visit the Enrollment page to learn more about enrolling an organization in the Apple Developer Program. For information on transferring an app to another developer account, please review the App transfer overview page in App Store Connect Developer Help.
I just want to update the app which is anyway on sale.
And I think the definition of "Simulated Gambling" is not accurate - If you don't have some sort of currency or recurring payments this is not a harmful "gambling" app.