Other Storage Taking Too Much Space

App & System Services iCloud & Data Cloud and Local Storage iPhone

Created Nov ’20

Replies 57

Boosts 2

Views 82k

Participants 77

Hi Dev Team,

I don’t see many answers on this topic but this seems to be a real concern for many users.

I went from my IPhone 8+ with 256gb and I had 39gb used, about 7gb was other storage no big deal. I decided to go with an iPhone 12 Pro Max 128gb. I now have 60gb used of which 26gb is other storage!!! I have done 3 clean installs from different iCloud backups and no change. I do not buy an iPhone to see half of my storage being used by other and system storage.
Also I do not explain why I now see some gb with photos and messages as it is normally all stored on iCloud (I have 2.2tb). Same thing I do not subscribe to iCloud or AppleOne to have data store on my iPhone while it should be all on iCloud.
I did not have this on my 8+. I called Apple but they were clueless...simply telling me that it is normal and that it may take a few days for things to get back to normal...it is not true.
is that a bug? My iPhone flash memory corrupted?Will this be taken into consideration?
Anyone else having this issue please post.

Thanks much!
X

Answered by MacGiver in 646662022

Side note if this can help. This is getting worse as soon as I disconnect from iCloud and reconnect. I wanted to try this to see if it help. But after doing it twice within 2 days, once I reconnect the other storage is going dramatically up. I was at 25gb of other storage. Juste disconnect ans reconnected I am at 40gb of other storage. Time ans leaving the iPhone plugged in does seem to help! Please help!

Boost

misch221 OP

Jan ’23

I had a similar problem. 70 gb of system data. It happened after I changed the music quality from lossless to hires. Then the existing music in lossless was replaced by high res data and I got the problem with system data. What solved it for me, was I logged out of apple music and deleted the apple music app. The system data slowly faded. Hope this can help someone.

metal4people OP

Mar ’23

Hi,

I think it's done intentionally in order to buy new iPhones.

I had iOS 14.x, 32 GB of space, half(!) was occupied by iOS + Others. I've reset iPhone completely after resetting iOS occupied 7Gb, and Others 0Kb. Now after 1 month, Others occupy 6 GB.

Apple, how to clear this space!?

Jkastle OP

May ’23

Over the course of many years, devices and iOS systems this has remained a constant problem. At this point in time it is beyond a known problem and should have been addressed long ago. If we all banded together, we would have a very good case for a class action lawsuit. There is absolutely no reason why Apple should be stopping their consumer from accessing the system data in their products. In fact, the supreme court has always ready addressed similar issues in the agricultural industry. There’s enough case precedent and more than enough consumers to have a class action suit to get this matter resolved.

ollixx77 OP

May ’23

Here the problem disappeared after fiddling with the siri settings in each app.

Louise17warner OP

Apr ’24

Mines is the same, its mainly my apps thats the most out of it and also system data and IOS? ^ this is the photo and also i try not to have a lot of photos & videos but im a person who has a account on tiktok and edits so downloading scenepacks, screen recordings and my editing app so annoying and i love to go to concerts/tours too and have memories!

macdatasaviour OP

Apr ’24

You're not alone. Here's why it happens and what to do:

Cause: System files, caches & incomplete iCloud sync can eat up space. Fix: Restart, offload apps, check iCloud settings, update iOS (if needed). Last Resort: Backup & restore as new (erase all content first!).

anonymous2718 OP

Jun ’24

**** APPLE. **** APPLE. I HAVE 128 GB IPHONE 12 AND SHOULD STILL HAVE 11 GB BUT IT HAS BEEN ALWAYS FULL. ****.