USB hub failing under Monterey

Anyone seeing trouble with external USB hubs after installing the Monterey developer beta?

I have an ikling FX-1940E hub that I've been using with my M1 MacBook Air. Everything worked fine under Big Sur, and still does on another machine still running Big Sur, but I can't connect a trackball or keyboard via the hub's USB 2.0 or 3.0 ports to the Air since installing Monterey. The hub's VGA port still works on Monterey; I haven't been able to test the other ports yet. Also, a different hub (with fewer ports, so it can't simply replace the ikling) does work.

I've reported the issue to Apple using the feedback assistant. Any suggestions for anything else I can do at my end?

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Posted by
eurobubba
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  • Hi,

    After upgrade to Monterey, latest public beta (21A5506j), PD over usb-c from my monitor (Philips 346P1CRH/00) doesn't work as well.

    Apple please help!

    —
    olechowski

  • Looks like most comments here are with MacBook and the M1. I have a been running a duel monitor set up with my MacBook Pro (intel) for years without issue on the MacOS Beta program. It wasn't until I just upgraded to release 8 that the monitors are no longer detected. I have not been able to find a workaround so any help would be appreciated.

    —
    beachfrontmt

  • PD (Power Delivery) over USB-C also stopped working on my MBP 2018 after updating to Monterey (12.0.1). I use a Philips 346P1CRH. Everything was working flawlessly with Big Sur.

    —
    TommyWi

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Omg, I am just in hysterics! I've learned how to deal with a monitor, I bought type-c cables to connect directly to mac. Today I updated my mac to version 12.4 and guess what? It just stopped charging via usb-hub. Are you kidding me, Apple?

Posted by
maribudko
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On top of this bullsh!t, if a USB device (like an audio interface) loses power while connected, the whole computer has to reboot. f!ck this, f!ck you apple.

Posted by
planetz
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I faced the same issue today with my company macbook M1 pro Monterey 12.4 . I'd contact Apple support, and they send me a "troubleshoot guide" which basically says :

  1. power off and boot on Safe Mode. Test if everything works, otherwise reinstall OS.
  2. If everything works on previous step, it should be resolved if you do a restart. If don't get resolved with a normal restart, try to use a different user. so I created a local user and boot using that one, and surprise surprise it worked fine!.

Then restarted again and logged with my own user (company one), and everything was working as expected. Monitor, keyboard, pendrive, mouse, and it is charging normally.

It looks like it was "stuck" , I hope this comment helps someone

Posted by
maestropastelero
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  • did not resolve for me

    —
    planetz
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This is ******* ridiculous. FIX THIS!! It's completely destroyed my workflow and productivity. A ******* USB hub bug. **** YOU, ******* fix this Apple what the ****

Posted by
planetz
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One temp workaround I have used with previous Macs and seems to work with my issue, which was after upgrading to Monterey my Anker usb-c port extender worked fine except for supplying power to the Mac (I had the usb-c power cord plugged into the usb-c charging port of the Anker).

Go to Terminal and paste in: sudo killall -STOP -c usbd

It will ask for a password to confirm.

I used this just now and then unplugged / replugged in the Anker with the power cord attached and the battery display message changed from Not Charging to the displaying amount of time to full charge. Now my battery is at least constant as I work (I think the amount of power the Anker allows through is limited?)

Posted by
MM73
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Same here, since updating to Monterey (now 12.4) sleep stops power delivery from the USB Hub, so wake up fails to wake the external HDMI monitor attached to the hub. This is specific to certain hubs it seems, the Apple stock "USB-C Digital AV Multiport Adapter" does not experience the same issue.

It would be fine if there was an official supported Apple product that provided Ethernet, HDMI, etc, but since there is not Apple should try not to break third party ones.

Posted by
stevemayhew
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Hey everyone, before you give up try flipping the connector over and trying again. Apparently, if you connect USB-2.0 devices, this is a limitation of the protocol.

In my case I'm using a USB-C extension cable from my hub to my laptop (female to male). Flipping the connector on the laptop side did not work, but once I flipped the connection at the hub side (female in my case) my USB-2.0 devices started working!

FYI before finding a fix, my devices were powered but not connecting to the MacBook, like a lot of users here.

Posted by
micthiesen
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