Reviews present in AppStore connect as well as in AppStore mobile app are sometimes not reflected in AppStore website.
Attached is an example of Onescore-credit score insight,
Image of appstore connect,
I have attached the image of AppStore reviews in AppStore connect and a link to the AppStore website. Most of the reviews present in AppStore connect are not reflected on the AppStore website.
Please check this issue ASAP.
Regards, Kiruthika