The reviews are created at source in December but the request for review capturing have been received in January. There is a lag of capturing reviews from Appstore Website.
https://apps.apple.com/in/app/spinny-buy-and-sell-used-cars/id1533602426?see-all=reviews.
Above is the link to all the reviews for Spinny: Buy and Sell Used Cars brand.
I have attached the images of both, review given at AppStore and the request received to create the ticket.
The same is seen for multiple reviews captured.Please address the issue as soon as possible.
Regards, Chaitra