Offer codes not working in live appstore app when entering with presentCodeRedemptionSheet()

When calling the SKPaymentQueue.default().presentCodeRedemptionSheet() method on live appstore app it will present redemption sheet and after entering the promo code in it is displaying 'Cannot connect' screen as seen in attached picture and this is after entering the offer code. instead of showing me code benefits associated with subscription plan it is displaying 'Cannot connect' screen .

What could be the reason for this and what solutions can be found to solve the problem? please some one help it is really frustrating.

https://i.ibb.co/BChSQgq/IMG-52-EDEB1596-F8-1.jpg

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Veerat
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We are experiencing the same issue and are getting reports from many users / replicating ourselves as well. Is there a known outage occurring?

Posted by
SabrinaMason
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Same! I've been dealing with this for days and wasn't sure if it was my code's fault or not. The fact that presentCodeRedemptionSheet() doesn't work in React Native development mode makes it very hard to troubleshoot! We could really use some guidance on this issue.

Posted by
nencina
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Same here, has this issue been escalated or acknowledged by Apple anywhere yet?

Posted by
KBKoble
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Experiencing the same issue. It does work when using a complete redeem code URL (e.g., https://apps.apple.com/redeem?ctx=offercodes&id=YOURAPPID&code=REDEMPTIONCODE) but not when going through the presentCodeRedemptionSheet flow or using a partial redemption URL (e.g., https://apps.apple.com/redeem?ctx=offercodes&id=YOURAPPID).

Posted by
mrec
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We were also facing same issue and identify that this issue is related to iOS version 15.5 if we are using version lower than 15.5 redeem code will work

https://developer.apple.com/forums/thread/708331

Posted by
Shilpriya_Shah
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I’m testing the app on iOS 15.5 and have the same issue. Anyone found the root cause or solution yet?

Posted by
Rgarg
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Getting the same issue here on iOS 15.5

Posted by
Jmp92700
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Having the same issue on iOS 15.7 and iOS 16.1b2

Posted by
Quappi
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Same for our users -- this is highly problematic Apple...

Posted by
Marcp9a
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Same issue here.

Posted by
andrewfromCanada
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Having the same issue on iOS 16.3

The Cancel and Redeem buttons no longer work in the redemption sheet.

How to fix it?

Posted by
DzmitryMidday
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The Cancel button no longer works in the redemption sheet. How to fix it? Please let me know.

Posted by
TanviP
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