We are in the process of adding IAP to our application. We previously submitted the app for review and received a rejection notice to which we resolved each of the three criteria requested of us.
We then re-submitted the app for review again, however after submitting the app realized that the subscription were not submitted along with the app -- it is unclear if we need to do something to re-submit them or if we do not because they were submitted with the previous version that was rejected.
While trying to determine how to proceed, we attempted to cancel the review.
Now the app is in a stuck state - with various screens showing differing information.
The iOS App section in the nav bar shows: "Waiting for Review"
The screen when this version is clicked on shows: "You have an App Review submission cancellation in progress. You can resubmit items for review again after the cancellation is complete."
The App Review screen shows: "Processing"
It has been stuck in this same state for almost a week. What are possible solutions to move forward with an app review and get a timely update?
Note: We also submitted a support request but have not heard any update from this inquiry either.
