Has anyone enrolled in the Apple Small Biz program (15% fees rather than 30%) and then never received an answer? Apple acknowledged our application but never made the change a year and a half ago. We reapplied twi ce since then, also received receipt of application, and nothing.
One customer service rep says he saw we were approved, but we don't see the 15%. Another new rep says we never applied as of today.
I believe this is illegal?