Is there a way to see who received a refund on App Store Connect?

App Store Distribution & Marketing App Store Connect
Paolo123 OP
Created Jul ’23
Replies 2
Boosts 0
Views 519
Participants 2

Hi,

We offer a premium account IAP for our app. We recently noticed on our proceeds section of App Store Connect that a refund for the IAP had been processed but we didn't receive a notification regarding this and from what I can see there is no way to see who applied for it.

This is a problem as we need to be able to switch the premium account off for that account.

Can someone help with this please?

Replies  2
Boosts  0
Views  519
Participants  2
endecotp OP
Jul ’23

The StoreKit and/or receipt APIs have ways to detect refunds on the device, and on your server.

Is this a subscription or a non-consumable IAP? How do you check for the purchase?

0
Paolo123 OP
Jul ’23

It is a non-consumable IAP.

The purchase process is automated but we monitor purchases via the app store connect analytics.

0
Is there a way to see who received a refund on App Store Connect?
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