Access privately distributed access to issue reproducing

Hi,

We have an app, published privately to our customers Apple Business Manager, now the customer reporting an issue, the build they has expired in testFlight, is there a way to access the published build?

I tried adding the tester Apple Id under the App Distribution Methods, set the type to Apple Id but we still see no app, I assume this option is only for legacy Volume Purchase Program

So, is there a way to access the app without having to push a new build? thanks

Access privately distributed access to issue reproducing
 
 
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