AppStore Connect API access request

App Store Distribution & Marketing App Store Connect
babajidemm OP
Created Oct ’23
Replies 16
Boosts 5
Views 1.2k
Participants 12

When I try to request access to the App Store Connect API, the submit button gets greyed out and the loading indicator never stops. The developer console shows an error:

container.1daf9dcb901e25e9253a.js:2 POST https://appstoreconnect.apple.com/iris/v1/apiAccesses 500 (Internal Server Error)

{ "appName": "account", "payload": [ { "logLevel": "ERROR", "message": "API Response Error: REQUEST_API_ACCESS_RESPONSE", "url": "https://appstoreconnect.apple.com/access/api", "stackTrace": "status code: 500 --- api correlation key: OLGS2I522RZJZNRH5437YH4XUY" } ], "eventKit": "logger", "env": "PROD" }

I tried this in Chrome and Safari. Same results.

Could you please fix this?

Thanks

Replies  16
Boosts  5
Views  1.2k
Participants  12
AimanSalamah OP
Oct ’23

I'm facing the same issue here please someone help us

0
RumenTonev OP
Oct ’23

Same problem for me as well

2
msozev OP
Oct ’23

same problem for me

2
BowserKingKoopa OP
Oct ’23

Same. It's been like this for almost a week now. This is my first experience with Apple development. :)

2
CarlosBolina OP
Oct ’23

Same problem!

2
cmidge OP
Oct ’23

Same issue as well. Very disappointing.

2
MahdiMarzougui OP
Oct ’23

Same problem for me

2
IntelogySystems OP
Oct ’23

Same issue as me +++ have had no response from support regarding this.

1
CarlosBolina OP
Oct ’23

Ei Apple eu estou pagando por isso!!

0
tensarflow OP
Oct ’23

I've got the same problem

0
msozev OP
Oct ’23

Is there anywhere we can request for help besides this thread?

I'm in the middle of an onboarding cycle with a supplier while our customers are waiting, the android part is fully set up and configured 3 weeks a in about 10 minutes... this is now blocking our entire process.

0
hirotadev OP
Oct ’23

Same error here

0
javad-t OP
Oct ’23

same error after some days !!!!!! Where are Apple engineers??????????????????????????

0
RumenTonev OP
Oct ’23

To all guys that posted the same problem. I just tried with latest Chrome build on my Mac and it is working. Try Chrome it might works for you too. I think inside javscriot ion that client iOS not good for safari.

0
CarlosBolina OP
Oct ’23

They was wake up finaly!!!!

0
javad-t OP
Oct ’23

It seems problem has been solved.

0
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