In app reviews not received.

A couple of months ago I released an app made with react-native expo in the app store. In the app i use a library called expo-store-review, which uses the SKStoreReviewController from swift.

The in app review modal shows up as expected, but when users leave a review, I don't receive it. I've tested it with multiple friends and family, standing next to them while they where leaving the review, and everything on their end went correct and no errors show up. It looks like the only reviews I do receive is when users also leave a text with the review or do it in the appstore directly.

I've tried using a different library for the in app review, but that also didn't fix the problem.

Has anyone had a similar issue and if so, knows how to fix it?

did you fix this problem?

In app reviews not received.
 
 
Q