Can't create new app version on App Store Connect

Question

dfabulich OP

Created Feb ’24

Replies 185

Boosts 119

Views 32k

Participants 177

It's not possible to create a new version for any App Store Connect app.

To reproduce, I navigate to my app and click the (+) button to create a new version number. I type in a version number, and click "Create."

It fails with an error, "An error has occurred. Try again later."

When I view it in the Network tab of the Web Inspector, it shows that there's a 500 error.

 {
	"errors": [{
		"status": "500",
		"code": "UNEXPECTED_ERROR",
		"title": "An unexpected error occurred.",
		"detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/."
	}]
}

The same error occurs when I attempt to create an app store version using the App Store Connect API.

Boost

Answer 1

ohnam OP

Feb ’24

same issue

3

Answer 2

thihayetint OP

Feb ’24

Same here. Cannot create a new version.

3

Answer 3

Leo_Apple OP

Feb ’24

Yah, me too, I have the same issue here

3

Answer 4

K-man04 OP

Feb ’24

Me too. It seems to world wide issue.

5

Answer 5

chehowsky@gmail.com OP

Feb ’24

Same issue.

2

Answer 6

oscar0622 OP

Feb ’24

same here

2

Answer 7

Grigorii_Gudimenko OP

Feb ’24

Same problem. There is a nuance that the application was recently transferred from another account.

2

Answer 8

claytonw4x4 OP

Feb ’24

I have the same problem.

0

Answer 9

Grigorii_Gudimenko OP

Feb ’24

Same problem. There is a nuance that the application was recently transferred from another account.

0

Answer 10

Pagx OP

Feb ’24

I have the same issue and we need to submit an urgent bug-fix build.

2

Answer 11

Grigorii_Gudimenko OP

Feb ’24

This is a widespread problem, several colleagues have already reported this

0

Answer 12

Grigorii_Gudimenko OP

Feb ’24

This is a widespread problem, several colleagues have already reported this

0

Answer 13

Pagx OP

Feb ’24

Have the same problem on both API and also on dashboard. Is there anyone we can tag or something?

0

Answer 14

runyeka OP

Feb ’24

yep. the issue still persists until now. I can't make the urgent release

0

Answer 15

runyeka OP

Feb ’24

yep, the issue still persists until now. I can't make the urgent release

2

	{
	"errors": [{
	"status": "500",
	"code": "UNEXPECTED_ERROR",
	"title": "An unexpected error occurred.",
	"detail": "An unexpected error occurred on the server side. If this issue continues, contact us at https://developer.apple.com/contact/."
	}]
	}