New Team Member: Create Your Apple ID is Failing

Hi All,

Our "Account Holder" has invited a new user to our corporate dev account in order for them to participate in our new round of TestFlight testing. When they follow the link in the invitation and attempt to "Create Your Apple ID" and enter the special code displayed on the screen correctly they receive a dialog:

Your request could not be completed at this time.

Your account cannot be created at this time.

They've been trying over the last few days so it seems unlikely this is a backend issue (but who knows). I also (in desperation) tried resending them an invite and they had the exact same result.

Hopefully someone here has seen (or is seeing) this issue and perhaps has an idea of how to resolve this.

Thanks very much in advance,

Eric

Accepted Reply

FWIW I just got off the phone with Apple Developer Support and they fixed whatever the issue was. I'm not sure WHAT the issue was but apparently there WAS an issue. The support engineer made some small change and then it worked for our new guy. Thanks Apple.

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Replies

FWIW I just got off the phone with Apple Developer Support and they fixed whatever the issue was. I'm not sure WHAT the issue was but apparently there WAS an issue. The support engineer made some small change and then it worked for our new guy. Thanks Apple.

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