In-App Purchase Refund Procedure

App & System Services StoreKit
ProjectCBL OP
Created 1w
Replies 3
Boosts 0
Views 142
Participants 3

Hi everyone,

I was just wondering if anyone could point me in the right direction on how to properly handle inquiries about refunding in-app purchases.

I've seen multiple posts saying to direct them to Apple's support, but is there no other direct way of handling this?

Also, does Apple not provide an API to interface with so you can issue refunds on behalf of the customer?

Thanks.

Replies  3
Boosts  0
Views  142
Participants  3
endecotp OP
1w

There is no API or similar.

Direct them to their purchase history in the App Store app.

0
DTS Engineer OP
Apple
1w

See the following docs for reference:

0
endecotp OP
1w

Those methods can be called from within the app to request a refund. They do not let you “handle inquiries about refunding in-app purchases”.

0
In-App Purchase Refund Procedure
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