We are reaching out for guidance after encountering 2nd repeated "Guideline 4.3(a) - Design - Spam" rejections for our WeNote app. Here’s a brief timeline of our journey:
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2018: We launched the WeNote Android app on Google Play Store.
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2019: We started promoting WeNote on YouTube and began development of the WeNote iOS app. Our progress was publicly visible on our Trello board and discussed on the Apple Developer forum.
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August 17, 2021: We filed an official complaint with Apple regarding a *** company infringing on our app logo, title, and description. The issue was resolved when *** agreed to update their app’s branding.
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2022 Year: *** company is terminated from App Store.
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June 2022: WeNote for iOS was officially released on the Apple App Store.
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June 17, 2024: We received a rejection from the Apple Review team citing Guideline 4.3(a) - Design - Spam: “We noticed your app shares a similar binary, metadata, and/or concept as apps previously submitted by a terminated Apple Developer Program account. Submitting similar or repackaged apps is a form of spam that creates clutter and makes it difficult for users to discover new apps.”
We successfully resolved this issue by providing documentation about the previous incident on August 17, 2021.
- November 22, 2024: Unfortunately, we received the same rejection message again, despite having already informed Apple of the previous case.
Request for Assistance:
We are now seeking guidance from the community or anyone with experience in navigating similar issues. We’ve provided Apple with all the necessary evidence and explanations regarding the previous incident, but our appeal was rejected.
How can we resolve this issue, and prevent future rejections?
Some Background on WeNote:
To help provide context, I’d like to highlight what makes WeNote stand out compared to other apps in the same category:
WeNote is an all-in-one solution: While most apps in the market focus on one function—whether it’s note-taking, to-do lists, or calendar management—WeNote uniquely combines all three into a single app. This integration offers users a seamless experience to manage tasks, notes, and schedules in one place.
Proven user satisfaction: We are proud to have over 7,000 user reviews, with an average rating of 4.8 stars. This high rating reflects our users' satisfaction with the app’s features and functionality, as well as its ability to meet their needs in a way that other apps do not.
We believe these features make WeNote a valuable and unique tool for users, and we continue to prioritize quality and user experience in our development.
