Push Notifications after update to 18+ iOS

Dear Apple Engineer,

We have problem in the banking application after update iOS to 18, 18.1 or 18.1.1. No notifications appear on the locked screen, even in the notification center. On lower version push notifications apparently correctly.

What have we checked so far is:

  • certificates
  • profiles
  • app with push notifications extension and without it
  • usage of setBadgeCount(_:withCompletionHandler:) instead of applicationIconBadgeNumber

Our sample payload with encrypted data:

{ "aps":{ "alert":"Message from Bank", "badge":0, "sound":"default", "mutable-content":1, "category":"" }, "Type":"", "MessageId":"", "Id":"8ebf0c13-83cf-4029-ac13-91d026c3770a", "Media-url":"", "alternativeTitle":"New message", "priority":5, "EncryptedData":"eyJ0eXAiOiJibTplbmMtdjEiLCJhbGciOiJibTppb3MtZWNkaCIsImVuYyI6ImJtOkExMjhHQ00tSVYxNiIsImVuY19raWQiOiI5OUIyN0E4NC1CQzRFLTRGMzQtQjBGNC0yMTcyMEYxQTFEN0EifQ...BDdxycY-ZWPC7BgI_07efVSgjKyGyGVKlcNtZSslWJePrwJkJyIxFBr07XtayB0I2jv6Vc8AdUpdvMJ-daVzkPYMZ7pQA_X0Pg8RPRS2GnPkhyhK3XNkLRMsjG6CkSafYaqSeLMEpdF2Q-QkajvO3ojnRl1C-Bp9FpNbeaCwJXwqjEMKKhggRsKH8zdk7XcYhZX5_hARbBkIFLrCX1Xzyypp_PfZ23v9Pbd8aHmAf7FQdYN6xbfyoL5XEaDrCjGi-up2n1nlcTeEfkXHBunitUzQulmrjo86GJS0ldhF0mEMZ3_t6ObbjeKijYExMeYHxeCe89Yg10TvZI6kP4xizpJijG9cz75X3VI3I4SgeR8BuZRcb5eTQKWWzGW7u6LD1QtV3PWFCtv942CSz62kPPo-dD0248Fqm5HwxZejQSrZKjYQQ87dkzB0q7p2Q_M0z2Y-bRfNRXJl8VaF5X6-2KwLq47zwrQYUIcEHdag3J05X0SzBiImAdbh2zQz074QqEEpoU1F6C89LHKFxAw", "IsSigned":false }

What do you need to analyze the problem? Identifiers, sample application?

Best regards, Michał iOS Developer.

We may need all that and more. Please open a support request at https://developer.apple.com/contact/request/code-level-support/ and reference this forum thread in the "Did someone from Apple ask you to submit ..." section

For starters, please read through the post If you need assistance debugging your push notification issues

and supply the requested detailed information for a notification request that was not received in your submission, and we can take a look


Argun Tekant /  DTS Engineer / Core Technologies

Push Notifications after update to 18+ iOS
 
 
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